Cannot get to Inbox of email via Safari because always opens a previous email attachment, not Inbox
Posted on 2011-03-12
I use my iPod Touch (V4, Retina, 64G) to assess email via web access using Safari. Worked fine until I looked at an attached photo (slideshow I think I clicked, but was a single photo attached to the email). Viewed OK, but now I cannot back out of that photo and get back to the email, thence to the Inbox.
• Whenever I open Safari and log-in to the webmail access (despite full power off and logging out of email), the Safari opens that particular email and again displays that photo (not my Inbox).
• The X at top left of photo screen “flashes” when touched, but does not do anything else.
• The top right icon of photo screen (four outward pointing arrows) gives message “Cannot open Page .....server cannot be found”
• Closing the page with browser gives the same result when re-opening email.
I deleted that email from the host site using another computer but the photo remained on Touch for a few more days (cached?) until its now replaced by a dummy icon (like a text doc with dog-eared corner, but this icon appears after allowing the photo to flash for a half second, indicating the actual photo is still cached somewhere).
I can find no way to get past that “hang-up” of attempting to access the photo attachment of that particular, now “deceased“ email. Consequently I cannot get to my Inbox. Ideas will be greatly appreciated.