?
Solved

What to do in Enterprise Vault when the old account is deleted and then the new mailbox is created again with the same name as the old one ?

Posted on 2011-03-12
4
Medium Priority
?
1,891 Views
Last Modified: 2012-06-21
Hello Everyone,

I want to ask clarification this time, what I suppose to do here as I'm very new to this EV server:

What I did is recreate new mailbox with the same alias as it was before (the old account is renamed into something else and new account is renamed to reflect the old one), do I have to do anything again so that the user is able to restore old email message and the enterprise vault can start where it left before / continuing to archiving since the alias name is the same ?

Thanks
0
Comment
Question by:jjoz
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
4 Comments
 
LVL 42

Assisted Solution

by:paulsolov
paulsolov earned 2000 total points
ID: 35124786
Keep in mind that the old account sid is not the same as the new account.  You can access the archive but there are no shortcuts since it didn't come from that account if you manually provide access the archive.

You can take the archive, export it, and import it for the new user account thus creating a new archive.
0
 
LVL 1

Author Comment

by:jjoz
ID: 35124797
ah.. what about assigning the new username to have access inthe Archives section in EV ?
0
 
LVL 42

Accepted Solution

by:
paulsolov earned 2000 total points
ID: 35127129
Depends.


If you want to give the new account access to the old archive just give access via manual permission to archvie. If you want to re do the shortcuts in Outlook I typaclly do the Import/Export option
0
 
LVL 1

Author Closing Comment

by:jjoz
ID: 35127166
many thanks once again Paul !
0

Featured Post

Are your AD admin tools letting you down?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article will help to fix the below errors for MS Exchange Server 2013 I. Certificate error "name on the security certificate is invalid or does not match the name of the site" II. Out of Office not working III. Make Internal URLs and Externa…
If you troubleshoot Outlook for clients, you may want to know a bit more about the OST file before doing your next job. IMAP can cause a lot of drama if removed in the accounts without backing up.
To efficiently enable the rotation of USB drives for backups, storage pools need to be created. This way no matter which USB drive is installed, the backups will successfully write without any administrative intervention. Multiple USB devices need t…
The video tutorial explains the basics of the Exchange server Database Availability groups. The components of this video include: 1. Automatic Failover 2. Failover Clustering 3. Active Manager
Suggested Courses

765 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question