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Restart BES services

Hi

We are going to restart BES 4.1.7 (on Windows 2003 Server) services on Sunday mornings due to a variety of work being carried out on our Exchange servers over the weekend.

If I was to come in on Monday morning and people were having issues with their BB, I'd like to be able to check that those services were actually started on Sunday.

Does anyone know how I could do this? I assume there must be a log somewhere that shows when the services were restarted and if they started up ok?

Does anyone know which log? Or perhaps a definitive EventID in the Application log?
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Joe_Budden
Asked:
Joe_Budden
1 Solution
 
wgray05Commented:
I would start with opening up Services (from Administrative Tools). Check all of the BlackBerry services that are listed as "Automatic" and see if they are running.

If you open BB Manager after that point, check the user list and see if the "Last Contact Time" column is changing to something recent.
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Joe_BuddenAuthor Commented:
Hi

So the situation is that on Monday morning the BES services are running fine, but I want to find out if they WERE restarted on Sunday?
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wgray05Commented:
Should be in the System Event Log showing that Blackberry services were started.
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Jamie GillespieSenior IT ConsultantCommented:
I would just check the last contact time for the devices on the BES console.
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Habeebmast7Commented:
You should be able to check that in event logs or if u can go to the rim logs u would find pair of magt logs if restarted.
- habz
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sachin5333Commented:
Check with the source "Service Control Manager". You will get the event for service stop and start event.

Stop Service : Event id 7035
Start Service : Event id 7035 & 7036

This is the best way because you will get all the details as for the service.
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