Link to home
Start Free TrialLog in
Avatar of Joe_Budden
Joe_Budden

asked on

Restart BES services

Hi

We are going to restart BES 4.1.7 (on Windows 2003 Server) services on Sunday mornings due to a variety of work being carried out on our Exchange servers over the weekend.

If I was to come in on Monday morning and people were having issues with their BB, I'd like to be able to check that those services were actually started on Sunday.

Does anyone know how I could do this? I assume there must be a log somewhere that shows when the services were restarted and if they started up ok?

Does anyone know which log? Or perhaps a definitive EventID in the Application log?
Avatar of wgray05
wgray05

I would start with opening up Services (from Administrative Tools). Check all of the BlackBerry services that are listed as "Automatic" and see if they are running.

If you open BB Manager after that point, check the user list and see if the "Last Contact Time" column is changing to something recent.
Avatar of Joe_Budden

ASKER

Hi

So the situation is that on Monday morning the BES services are running fine, but I want to find out if they WERE restarted on Sunday?
Should be in the System Event Log showing that Blackberry services were started.
I would just check the last contact time for the devices on the BES console.
You should be able to check that in event logs or if u can go to the rim logs u would find pair of magt logs if restarted.
- habz
ASKER CERTIFIED SOLUTION
Avatar of sachin5333
sachin5333

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial