Website not accessible to some people
Posted on 2011-03-13
I resell hosting through hostgator, I've got one site that seems to be having issues being accessible to some people, I'm trying to track down where the issue lies...is it with the host, the ISP, the name registrar, somewhere else?
At this moment, I cannot bring up the site on an ATT&T device using 3G, I get server cannot be found, I tried using the free Ping app and it returns Unable to DNS lookup host address.
Can anyone shed some light on where to start looking for the problem? I've put in a ticket with HostGator, but before that I had several chat sessions with them, and since they can't replicate the problem they feel all is well on their end.