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How to eliminate this error when installing XenServer 5.6.1 on HP Proliant 160 G6?

Posted on 2011-03-13
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Last Modified: 2016-01-08
Greetings,

I'm trying to install XenServer 5.6.1, and it fails toward the end of the installation.  The message is:

"decompressor died with signal 2 whilst processing package tools-iso.tar.bz2"

I tried installing a number of times.  Then I tried installing version 5.6.0.  I also checked to ensure that the hard drives have been set to AHCI in the BIOS.

Thanks.
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Question by:gerbss
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LVL 12

Expert Comment

by:Daniel Borger
ID: 35121782
Check that your Hardware is supported..
http://hcl.vmd.citrix.com/
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LVL 12

Expert Comment

by:Daniel Borger
ID: 35121792
Also, Check your installation media and choose the option to verify during the install.
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Accepted Solution

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gerbss earned 0 total points
ID: 35133397
Ok.  It looks like version 5.5 is supported.  I'll give that a try.  In the mean time, I did try multiple attempts to use the verify option during install, but to no avail.  It's going to be a few days before I can get back at this.  Rolling blackouts due to the earthquake are wreaking havoc with troubleshooting.
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Author Closing Comment

by:gerbss
ID: 41402557
Daniel correctly identified the issue.
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