PTaylorM2
asked on
XP Can only boot in Safe mode
IHelp!
My old trusty Dell only gets to the blue screen of death when booting up. I can only get up in Safe Mode, which is a pain because I can see about half the screen and can't get to all of the response buttons in the applications.
I have had problems with some viruses that Norton could identify but not remove.
Tried about 5-6 other anti-viruses without results and finally had some success with Stinger to remove the viruses.
Here's the output from the event viewer on the last boot:
The following boot-start or system-start driver(s) failed to load:
BHDrvx86
ccHP
eeCtrl
Fips
intelppm
SASDIFSV
SASKUTIL
SRTSP
SRTSPX
SymIRON
SYMTDI
I updated XP to Service Pack 3.
My old trusty Dell only gets to the blue screen of death when booting up. I can only get up in Safe Mode, which is a pain because I can see about half the screen and can't get to all of the response buttons in the applications.
I have had problems with some viruses that Norton could identify but not remove.
Tried about 5-6 other anti-viruses without results and finally had some success with Stinger to remove the viruses.
Here's the output from the event viewer on the last boot:
The following boot-start or system-start driver(s) failed to load:
BHDrvx86
ccHP
eeCtrl
Fips
intelppm
SASDIFSV
SASKUTIL
SRTSP
SRTSPX
SymIRON
SYMTDI
I updated XP to Service Pack 3.
SOLUTION
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SOLUTION
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ASKER CERTIFIED SOLUTION
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SOLUTION
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ASKER
This Dell 400SC was originally bought in 2004. One of many PCs used to support my consulting business, my wife's PR shop and three kids who went through college during that timeframe. Am unsure where the original XP install disk is located. The Dell has been great, but has been humbled by the recent spat of viruses. The HD checked out fine. Although I have access to the data, I've got many applications I've installed over the years that I'm concerned about correctly migrating to a new system.
I was able to get back to safe mode by doing the repair option with a more recent copy of XP - but NOT the initial choice to 'Repair'. The repair mode, with a command prompt, may be good for a ckdsk, but is uncharted territory for those of us who do not make their living as a technician. I selected to install, let the application find my versio of Windows, and then select Repair for a comprehensive make-over. My next course is to get into the msconfg and turn off all additional services to see if I can get back to 'normal'.
If I can't, how do I get into 'my documents'? My folder isn't available to me when even when I log in with administrative rights.
Another question would be
I was able to get back to safe mode by doing the repair option with a more recent copy of XP - but NOT the initial choice to 'Repair'. The repair mode, with a command prompt, may be good for a ckdsk, but is uncharted territory for those of us who do not make their living as a technician. I selected to install, let the application find my versio of Windows, and then select Repair for a comprehensive make-over. My next course is to get into the msconfg and turn off all additional services to see if I can get back to 'normal'.
If I can't, how do I get into 'my documents'? My folder isn't available to me when even when I log in with administrative rights.
Another question would be
ASKER
Sorry. There's not another question....yet.
It would be easier to help you if you posted which BSOD exception number you get while trying to boot into Windows.
Currently cross your fingers and hope that Repair installation of Windows did not erase your My Documents folder.
If you want data from this PC copied out use boot CD such as Paragon Rescue Kit 10 Free to copy out data in non Windows mode.
Currently cross your fingers and hope that Repair installation of Windows did not erase your My Documents folder.
If you want data from this PC copied out use boot CD such as Paragon Rescue Kit 10 Free to copy out data in non Windows mode.
SOLUTION
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ASKER
Yes, checked the harddrive....chkdsk was run and another utility also 'passed' the drive.
I'll find a utility to scan the rest if my msconfig approach doesn't bear fruit tonight.
I'll find a utility to scan the rest if my msconfig approach doesn't bear fruit tonight.
don't forget to run Malwarebytes in safe mode
safe mode bypasses msconfig startup and 3rd party services
safe mode bypasses msconfig startup and 3rd party services
ASKER
I'm just going to spread the point out to those who tried to help. This was a frustrating task that consumed a great deal of time. Not sure what the problem was, but the repair option off of an XP installation got the system back into safe mode. I was able to locate 'my document' files by changing the share file properties and also found my Thunderbird data in the applications data folder. I used the wrong copy of XP and will lose the operating system after 30 days (can't register in 'safe' mode?). I should just let the 7-year old system die quietly, but am considering an update to Win 7. Think it'll work?
ASKER
Things seem to be headed south here. The system now hangs in Safe mode when it gets to the point where it's loading AGP440.sys
Ran a chkdsk /f - it seemed to go through all three stages, but didn't display the results long enough for me to read them before trying to boot up. A disk check utility indicated that the IDE drive gets a "pass"
If I reinstall XP, do I have to worry about losing data or installed aps?