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windows installer keeps popping up and tries to reinstall scansoft paperport 11. this occurs after i have run a scan using regisrty Booster and started when i installed PC Tools from PC magazine.

Posted on 2011-03-13
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Last Modified: 2012-05-11
i can insert the paperport cd and hit repair and the msciexec program is reinstalled.
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Question by:mikovitz
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7 Comments
 

Author Comment

by:mikovitz
ID: 35123403
this is a windows XP machine Dell Latitutde E6500 and i have already spent substantial time with Dell techs who havent made this go away. It was good for wseveral weeks but whne i again ran all of the registry boooster programs, it screwed up.
thanks
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LVL 2

Expert Comment

by:bootuppc
ID: 35123589
sorry are you saying if you put the CD in fixes the problem but the registry program breaks it again?
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Author Comment

by:mikovitz
ID: 35123598
yes, the cd will fix the problem but then Registry Booster or PC Tools will break it again--though not every time!
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Expert Comment

by:bootuppc
ID: 35123624
I would say it's a problem with the tools you are using.  Once you run a scan before you delete or fix any of the problems it shows check there are none that relate to paperport and if there are just untick them to stop them being deleted.

Personally I always recommend Ccleaner to customers and for a more deeper registry scan I recommend Eusing Registry cleaner.  They are both free for home use and I've never had an issue with either of them.  Hopefully you haven't spent too much money on Registry Booster or PC Tools as the free one's are just as good if not better :)

http://www.piriform.com/ccleaner

http://www.eusing.com/free_registry_cleaner/registry_cleaner.htm
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Author Comment

by:mikovitz
ID: 35124539
thanks but how do i know that either is better than Registry Booster whichi i have used for over 2 years.
ccleaner also is not free but cost $24.95

i am more concerned with what is causing it than buying another program to interact with.
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Accepted Solution

by:
bootuppc earned 500 total points
ID: 35126649
Ccleaner is free there is a paid for version also.  There is a big button that says buy and download but under that you have a link to download from filehippo.  Or to make life easier you could just download from filehippo http://www.filehippo.com/download_ccleaner/

I told you what is probably causing it - one of your programs is removing a registry key it shouldn't.  Whether you have used it for 2 years or not is kind of irrelevant.  It is now causing a problem and if you can exclude the registry key from the cleanup then do that, or else just use another (better and cheaper) program.
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Author Closing Comment

by:mikovitz
ID: 35129062
Registry Booster was relegated to the bench but not removed. CCLEANER seems to have made the reboot process quicker so its a win-win
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