Link to home
Start Free TrialLog in
Avatar of syssolut
syssolutFlag for United States of America

asked on

Yahoo Mesenger issue has comeback

Recently I thought I had a Yahoo Messenger issue conquered.   The computer I was working on had an issue where typing on Yahoo Messenger when you hit send it would disappear, but the recipient would see it, but when they sent an answer back it could not be seen either.   But when the user went on Yahoo Messenger the next day, it would work perfectly.  Then the next day the messages would disappear.   Similar thing is happening with Yahoo email.   I checked for Malware, nothing.   I uninstalled and re-installed Yahoo applications, no change.   I disabled Yahoo add-ins on IE, still the issue keeps happening.  Running Windows 7 32 bit.    Any ideas??
ASKER CERTIFIED SOLUTION
Avatar of dailypcguy
dailypcguy
Flag of Australia image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
and I note you checked for malware, what did you use?
Avatar of syssolut

ASKER

Malwarebytes and Spybot S & D.   I didn't use Combofix because it is Windows 7 and supposedly Combofix doesn't work on Windows 7.
I know they do say it's  not supposed to work. I have used it without isse on x64 and x86. Nevermind if spybot didn't find anything it's not likely malware then. Have you tried refreshing the desktop after it disappears, and could you locate the process in Task Manager?
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
I have run Malwarebutes, Spybot, I have uninstalled all Yahoo and re-installed twice.   I called Yahopo support and they said they know what it is and want to charge $70 for it.   Any other thoughts?
I missed your suggestion concerning JAVA.   I will try that.
Avatar of James Murrell
I've requested that this question be closed as follows:

Accepted answer: 500 points for Tony_the_PC-Tuner's comment http:/Q_26884075.html#35132351

for the following reason:

This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.
The owner said the issue has no gone and it seems to be wortking fine.  
I have been waiting for the owner of the computer to reply.  They have and it now seems to work.   I would like to award points
Thnaks for the suggestions