Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

system seems to be bouncing both meeting requests, and meeting RSVPs from an external source

Posted on 2011-03-13
3
Medium Priority
?
847 Views
Last Modified: 2012-05-11
Hi Experts,
I have an external person (user.name) claiming that our exchange system seems to be bouncing both meeting requests, and meeting RSVPs from him (PS# this is the only reported incident; not aware of anybody else having this issue)

He is using Google Apps.

NDR he recieves as follows:

From: user.name@seradigm.co.nz
Subject: Accepted: FeRA discussion @ Mon Mar 21 10am - 10:30am (user.something@***.govt.nz)

Could not be delivered because of

Server refused mail at MAIL FROM - 553 MAIL FROM: mailbox name too long

The following recipients were affected:
user.name@***.govt.nz (this is the person in our organization)




Additional Information
======================
Original Sender: <user.name@seradigm.co.nz>
Sender-MTA: <209.85.214.74>
Remote-MTA: <127.0.0.1>
Reporting-MTA: <mx1.***.govt.nz> (our reporting MTA)
MessageName: <B4d7d761c0000.000000000001.0001.mml>
Last-Attempt-Date: <14:57:49 Mon, 14 March 2011>

What could be the issue here, how to I trouble shoot/resolve this

Many thanks in advance,

0
Comment
Question by:craigleenz
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 

Author Comment

by:craigleenz
ID: 35126310
any ideas guys and gals????
0
 
LVL 3

Accepted Solution

by:
awhughes earned 2000 total points
ID: 35127923
Hi,

That appears to be an SMTP 553 error, (see http://bit.ly/fUi1g4 for all error codes) which is caused by:
invalid mail adress specified
There is no public reverse DNS record matching the IP address of the sending server
The sending server has no SPF record
The sending server's MX record is wrongly configured

Given the additional text is 'Mail FROM: mailbox name too long' it would suggest there's something wrong with the way the sender's mail address is formatted and your server is rejecting it.

I'd check your logs on your MTA and maybe also try telnetting to port 25 and trying to manual replicate sending a message with the same smtp address.  http://support.microsoft.com/kb/153119 outlines how to do this.

Hope that helps
0
 

Author Closing Comment

by:craigleenz
ID: 35140906
spot on, issue has been resolved after I suggested the sender check what was suggested with there I.T staff
0

Featured Post

Is Your AD Toolbox Looking More Like a Toybox?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

A couple of months ago we ran into an issue that necessitated re-creating our Edge Subscriptions. However, when we attempted to execute the command: New-EdgeSubscription -filename C:\NewEdgeSub_01.xml we received an error indicating that the LDAP se…
The core idea of this article is to make you acquainted with the best way in which you can export Exchange mailbox to PST format.
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…
Established in 1997, Technology Architects has become one of the most reputable technology solutions companies in the country. TA have been providing businesses with cost effective state-of-the-art solutions and unparalleled service that is designed…
Suggested Courses

715 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question