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Citrix MFCOM Service did not respond as expected. Make sure that your user account is a member of this computer's Distributed COM Users group if you are connecting to a remote server. Check the versio

Posted on 2011-03-14
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Last Modified: 2012-05-11
When I try to opne a AMC console getting this error message.

Citrix MFCOM Service did not respond as expected. Make sure that your user account is a member of this computer's Distributed COM Users group if you are connecting to a remote server. Check the version of Citrix Presentation Server on the computer and make sure that a compatible version of Citrix MFCOM Service is installed and running.

Environment : PS 4.5, 2003 Server 64 bit SP2. no errors in event viewer. WI Version 4.5.1.8215.

COM+ Event System and COM+ System Application services are enabled & running.
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Question by:Sekar Chinnakannu
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7 Comments
 
LVL 3

Expert Comment

by:Roshan_c
ID: 35125901
try this ...

go to Component Services within Administrative Tools

Component Services > Computers > My Computer > COM+ Applications > Citrix IMA COM Interop > Roles > Citrix Administrators

Right click Users and add an existing user or group

i.e. the one you are using.
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LVL 19

Expert Comment

by:basraj
ID: 35125997
Check user has access to the following services described in the articles. Also for now use an admin account to open AMC

http://support.citrix.com/article/CTX113117
http://forums.citrix.com/thread.jspa?threadID=247691&tstart=0
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LVL 25

Author Comment

by:Sekar Chinnakannu
ID: 35126344
Under Component Services > Computers > My Computer > COM+ Applications  there is no Citrix IMA COM Interop. Please let me know alternative step.
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LVL 19

Expert Comment

by:basraj
ID: 35126604
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LVL 25

Author Comment

by:Sekar Chinnakannu
ID: 35126699
No luck, Basraj.
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LVL 25

Accepted Solution

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Sekar Chinnakannu earned 0 total points
ID: 35135258
Issue resolved. After restarting server. Now everything working fine.
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LVL 25

Author Closing Comment

by:Sekar Chinnakannu
ID: 35178881
Issue resolved after restarting server.
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