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How do I resolve file corruption errors in powerpoint 2010

Posted on 2011-03-14
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Last Modified: 2012-05-11
Dear All,

One of my colleagues is getting an error frequently(attached) in powerpoint 2010 and as a result he keeps losing many slides that he prepared. The error is not very clear. I suspect it may be due to the file, as I tried reinstalling office 2010 and still the error persists. Any ideas?
ppt2010-error.doc
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Question by:JYBejesh
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Expert Comment

by:Echo_S
ID: 35127479
The error is pointing to the file itself.

You can try round-tripping through HTML, which often resolves these types of issues. Problem is, there's no way in PPT 2010 to Save as HTML any longer. You can use code, or you can  use a free add-in called the PPTools Starter Set. http://www.pptfaq.com/FAQ01077.htm has more information.

After you've saved the file as HTML, then use PPT and File | Open and navigate to the HTML file and open it. Then save as PPTX.

I suggest you save as PPTX unless there's a really good reason you're saving as PPT. I think you may see less file corruption that way. Also, the file name and the path listed in the error message is LONG. REALLY LONG. That can't be  helping the situation. If you recover the thing, I'd suggest naming it something reasonable.
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LVL 23

Expert Comment

by:JSRWilson
ID: 35131195
As well as Echo's good advice. Is he saving the file to a memory stick, this can cause corruption?
If so get him to save to desktop >> drag onto the stick and then use "Safely Eject Media"
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JYBejesh earned 0 total points
ID: 35321419
Apologies for the delay. The user is very busy for me to check this. Will update after checking this. Thanks.
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Author Closing Comment

by:JYBejesh
ID: 35357085
Will reopen later when I can verify the solution
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