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Lost Office 2007 Extensions

Posted on 2011-03-14
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Last Modified: 2012-05-11
Some months ago we upgraded our MS Office 2003 suites to MS Office 2007.  A number of our users have found the related extensions (docx, xlsx, etc) do not auto-launch and instead the user is prompted what program to open the file with.  Is this a known issue and is there a fix?  Users are running it on XP Pro.
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Question by:canuckconsulting
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Sikhumbuzo Ntsada earned 500 total points
ID: 35128864
Yes this is a known issue, you need to download "FileFormatConverters" that will solve the problem for your users. It is also known as office 2007 7 converter.
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by:MARCOSALVES
ID: 35130413
Which metod you used to upgrade Office?
You need associate the extensions with Office 2007.
You can run offdiag.exe or import the registry entries to correct that.
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