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Lost Office 2007 Extensions

Some months ago we upgraded our MS Office 2003 suites to MS Office 2007.  A number of our users have found the related extensions (docx, xlsx, etc) do not auto-launch and instead the user is prompted what program to open the file with.  Is this a known issue and is there a fix?  Users are running it on XP Pro.
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canuckconsulting
Asked:
canuckconsulting
1 Solution
 
Sikhumbuzo NtsadaSenior IT TechnicianCommented:
Yes this is a known issue, you need to download "FileFormatConverters" that will solve the problem for your users. It is also known as office 2007 7 converter.
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MARCOSALVESCommented:
Which metod you used to upgrade Office?
You need associate the extensions with Office 2007.
You can run offdiag.exe or import the registry entries to correct that.
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