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MacBook Cannot Connect Wirelessly even when Airport Connection Available

Posted on 2011-03-14
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Last Modified: 2013-12-27
Good Afternoon,
Trust you are all well.
I am having problems connecting wirelessly with my Macbook.
When I select Airport, the chosen wireless link I require (BTFON) is checked and available, and the signal strength is usually good.
However when i select the Safari option, I get the message that the Default page is not available because I cannot connect to the internet.
Previously I would have gotten BTFON's logon page as default, but this is no longer appearing.
Even when I try to type in the BTFON url, I still get the unable to connect message.
I can connect to the internet via an ethernet connection without a problem (and this is using a wired connection from at least three sources).
I  wonder if signal strength may be an issue because I have been able to pick up BTFON from, say, an airport in the past, without a problem
Either that or I need to resolve my Airport settings to enable to correct connection.
I would appreciate your assistance to show me what  I can do to reseolve this matter.
Many thanks
vbwarrior
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Question by:djvbwarrior
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Expert Comment

by:strung
ID: 35129240
Check to see if you have pop-ups turned off in Safari.
Also check to make sure your Airport network connection is set to DHCP and no proxies are set.
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Expert Comment

by:strung
ID: 35129249
You could also try Firefox instead of Safari to see if it makes a difference.
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Accepted Solution

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strung earned 125 total points
ID: 35129268
Also, did you try going to www.btopenzone.com ?
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by:strung
ID: 35129280
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Expert Comment

by:strung
ID: 35129285
Do you have the Mac firewall turned on? It might be blocking port 8443 which you need to connect to the landing page.
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Author Closing Comment

by:djvbwarrior
ID: 35156299
In this context contacting BT was very helpful - as was the addiditonal url information
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Author Comment

by:djvbwarrior
ID: 35156323
Please note problem related a local wireless server fault which prevented wireless connection. This was only made known once BT was contacted.
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