djvbwarrior
asked on
MacBook Cannot Connect Wirelessly even when Airport Connection Available
Good Afternoon,
Trust you are all well.
I am having problems connecting wirelessly with my Macbook.
When I select Airport, the chosen wireless link I require (BTFON) is checked and available, and the signal strength is usually good.
However when i select the Safari option, I get the message that the Default page is not available because I cannot connect to the internet.
Previously I would have gotten BTFON's logon page as default, but this is no longer appearing.
Even when I try to type in the BTFON url, I still get the unable to connect message.
I can connect to the internet via an ethernet connection without a problem (and this is using a wired connection from at least three sources).
I wonder if signal strength may be an issue because I have been able to pick up BTFON from, say, an airport in the past, without a problem
Either that or I need to resolve my Airport settings to enable to correct connection.
I would appreciate your assistance to show me what I can do to reseolve this matter.
Many thanks
vbwarrior
Trust you are all well.
I am having problems connecting wirelessly with my Macbook.
When I select Airport, the chosen wireless link I require (BTFON) is checked and available, and the signal strength is usually good.
However when i select the Safari option, I get the message that the Default page is not available because I cannot connect to the internet.
Previously I would have gotten BTFON's logon page as default, but this is no longer appearing.
Even when I try to type in the BTFON url, I still get the unable to connect message.
I can connect to the internet via an ethernet connection without a problem (and this is using a wired connection from at least three sources).
I wonder if signal strength may be an issue because I have been able to pick up BTFON from, say, an airport in the past, without a problem
Either that or I need to resolve my Airport settings to enable to correct connection.
I would appreciate your assistance to show me what I can do to reseolve this matter.
Many thanks
vbwarrior
You could also try Firefox instead of Safari to see if it makes a difference.
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Do you have the Mac firewall turned on? It might be blocking port 8443 which you need to connect to the landing page.
ASKER
In this context contacting BT was very helpful - as was the addiditonal url information
ASKER
Please note problem related a local wireless server fault which prevented wireless connection. This was only made known once BT was contacted.
Also check to make sure your Airport network connection is set to DHCP and no proxies are set.