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Logon failure: unknown user name or bad password

Posted on 2011-03-14
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Last Modified: 2012-05-11
We are currently migrating from an old Novell network server to a new server. On the old Novell server, we had a virtual directory ("p1") that allowed us to link documents from the Novell server to be viewed on our intranet.
It was years ago but I think we set up impersonation and now I can't remember how we did it.
We are running IIS 6 and now, on every .aspx page that tries to pull files from the new virtual directory, I get the "Logon failure: unknown user name or bad password"
Using this string of code: <%= System.Security.Principal.WindowsIdentity.GetCurrent().Name%>
I verified that the user account is "Intranet\IUSR_Intranet"
The .aspx web application has "<identity impersonate="true" />"
I really need some help as I just am not sure where to go from here. None of my .aspx pages work
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Question by:lakhi
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9 Comments
 
LVL 52

Expert Comment

by:Carl Tawn
ID: 35129961
Have you switched off Anonymous Access on the site itself so that it passes the Windows credentials?
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Author Comment

by:lakhi
ID: 35130132
I switched off Anonymous Access and then stopped and restarted IIS but it didn't seem to make a difference.

Would I need to make changes in the machine.config file too? I just don't work with this often enough to know for sure

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LVL 10

Expert Comment

by:pramodsk40
ID: 35130143
Please check the permissions for the Application pool identity on the web application, ASPNET (Full permission) account and IIS_WPG sccount and network service.

also,See if this is similar to your issue

http://www.experts-exchange.com/Programming/Languages/.NET/ASP.NET/Q_24392115.html
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Author Comment

by:lakhi
ID: 35130340
The application pool identity is "Intranet_pooled" - how do I find out if ASP.NET account is a member?
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Author Comment

by:lakhi
ID: 35142669
I have more information on this. The new server is not a windows server per se but a NetApps/CIFS that emulates a server. I am neither a network guru or a server tech. I did not set up the new virtual directory either but I find that I can create as many static links as I want to and they all work.
My .asp pages now give the error "Path not found" and, as stated above, the .aspx pages all give "Logon Failure: Bad username or password"
I have numbers of pages that are no longer working and really need help with this
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LVL 42

Expert Comment

by:Paul Solovyovsky
ID: 35153376
What exactly is on the Netapp CIFS share?  Is it a share folder..if so you'll need to login to the Netapp and find out a few things.

1.  Does the time on the Netapp match Active Directory..it needs to be within 5 minutes
2.  Can you login using AD credentials.  
3.  You can do a "cifs testdc" to ensure that you're connected to AD
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Accepted Solution

by:
lakhi earned 0 total points
ID: 35153618
Actually, after a GREAT deal of searching, we found the solution quite by accident. Since the Netapp CIFS server functions as a server, we no longer needed "Identity=true" in the Web.config file.
Removing that line resolved the problem.

This is ok to close
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Author Closing Comment

by:lakhi
ID: 35196728
Found solution on my own
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Veeam is happy to provide a free NFR license (1 year, 2 sockets) to all certified IT Pros. The license allows for the non-production use of Veeam Availability Suite v9.5 in your home lab, without any feature limitations. It works for both VMware and Hyper-V environments

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