Solved

Windows 7

Posted on 2011-03-14
11
405 Views
Last Modified: 2013-12-04
On restart windows 7 lost desktop icons and start button not working.
0
Comment
Question by:John Nelson
11 Comments
 

Author Comment

by:John Nelson
ID: 35130254
I can get the desktop icons back by going through Personalize and selecting the necessary icons.  This doesn't help the start button not working.
0
 
LVL 6

Accepted Solution

by:
expert02232010 earned 167 total points
ID: 35130261
sounds like an explorer.exe issue.  does Ctr-Alt-Del let you bring up task manager?  
if so, try ending explorer.exe and then start it again using File:New Task(run)

Then check for Virus or Malware.
0
 

Author Comment

by:John Nelson
ID: 35130351
Ctrl-Alt-Delete does nothing.  Which brings up another question.  Everything I try gives me the permission denied and needs administrative privileges message.  Rest of the story:  This PC is a member of a domain, how can I give it administrative privileges even though the user is setup as an administrator?  Can't test for malware or virus as I can't get to Trend-Micro to execute.
0
Simplifying Server Workload Migrations

This use case outlines the migration challenges that organizations face and how the Acronis AnyData Engine supports physical-to-physical (P2P), physical-to-virtual (P2V), virtual to physical (V2P), and cross-virtual (V2V) migration scenarios to address these challenges.

 
LVL 6

Assisted Solution

by:expert02232010
expert02232010 earned 167 total points
ID: 35130405
Can you boot to Safe mode? or use a boot disk/usb key?
try the following
http://live.sunbeltsoftware.com/
0
 
LVL 50

Assisted Solution

by:jcimarron
jcimarron earned 83 total points
ID: 35130723
jhnco--Can you run a System Restore from Safe Mode?
0
 

Author Comment

by:John Nelson
ID: 35130889
I appreciate all your suggestions.  I have spent the better part of today on this problem.  I am going to have to leave the problem for other obligations until tomorrow AM (Tuesday, March 15th).  If we can keep this open I will try your suggestions at that time.  Thanks again until tomorrow.

0
 
LVL 1

Assisted Solution

by:Ducman
Ducman earned 83 total points
ID: 35130899
Is this a new win 7 install? Have you tried windows Repair using the install CD?
0
 

Author Comment

by:John Nelson
ID: 35131246
Ducman, yes this is a new windows 7 install, like 4 days old.
0
 
LVL 6

Assisted Solution

by:Kody-Burg
Kody-Burg earned 83 total points
ID: 35134563
Try doing a re-install. Clearly, something went wrong with your current installation.
0
 
LVL 15

Assisted Solution

by:Russell_Venable
Russell_Venable earned 84 total points
ID: 35138200
Have you checked your hosts file for tampering or is this account set for no external Internet access?
0
 

Author Closing Comment

by:John Nelson
ID: 35150839
Although all the suggestions are appreciated, no one really answered the question.
0

Featured Post

Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

New Windows 7 Installations take days for Windows-Updates to show up and install. This can easily be fixed. I have finally decided to write an article because this seems to get asked several times a day lately. This Article and the Links apply to…
When you try to extract and to view the contents of a Microsoft Update Standalone Package (MSU) for Windows Vista, you cannot extract the files from the MSU. Here we are going to explain how to extract those hotfix details without using any third pa…
The viewer will learn how to successfully create a multiboot device using the SARDU utility on Windows 7. Start the SARDU utility: Change the image directory to wherever you store your ISOs, this will prevent you from having 2 copies of an ISO wit…
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…

828 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question