Solved

Permissions to install software on Domain Computers

Posted on 2011-03-14
8
1,259 Views
Last Modified: 2012-05-11
I am looking to grant our Helpdesk team enough permissions on domain computers to install software.  Currently they need to have a Domain Admin enter credentials.  Is there an AD group I can add them to that will allow us to grant this permission without giving them too much or do I need to start adding the helpdesk group to power users on the workstations?
0
Comment
Question by:purplecables
8 Comments
 
LVL 6

Expert Comment

by:brb6708
ID: 35130949
Just give them domain admin rights  and take away rights for domain admins from shares / files that you won't them to be able to access

0
 

Author Comment

by:purplecables
ID: 35130963
That is not an option.  We do not want them RDP'ing into servers or doing all of the other things Domain Admins do.  I'm pretty sure best practices is not to just give Helpdesk employees Domain Admin rights.
0
 
LVL 4

Expert Comment

by:CHutchins
ID: 35130985
You can build a GP to add them as local administrators to all PC's, But the Domain admin is th eonly one I know with the needed rights without building a new group.
0
 
LVL 4

Accepted Solution

by:
vnicolae earned 500 total points
ID: 35130994
I would create a domain group called HelpDesk Support  and add it to the local Administrators group of the PCs. Don't give them Domain Admins privileges, that is too much.
0
Best Practices: Disaster Recovery Testing

Besides backup, any IT division should have a disaster recovery plan. You will find a few tips below relating to the development of such a plan and to what issues one should pay special attention in the course of backup planning.

 
LVL 27

Expert Comment

by:KenMcF
ID: 35131041
You will need to give them domainn admin rights for this. Why are they installing software on a doamin controller anyways?
0
 
LVL 5

Expert Comment

by:NotVeryFat
ID: 35131306
Is an option to simply set the LOCAL admin passwords the same for all PCs (different to servers), which can be done via a script, and then let the Helpdesk guys know just this password. Invariably even 1st line Helpdesk guys need to be trusted with local admin passwords for PCs.
0
 
LVL 4

Expert Comment

by:CHutchins
ID: 35157176
Yes it is possible, but why not just as was mentioned create a group and using GPO add the group as local admins.

Te settings would need to be applied to the Computer Group OU and then the computers settings side of GP.  I just can't remember off the top of my head the exact commands/locations.  It is not a script I used it is a setting.. thought I imagine a script has been made in the past.
0
 

Author Closing Comment

by:purplecables
ID: 35157323
This is an adequate solution
0

Featured Post

The curse of the end user strikes again      

You’ve updated all your end user’s email signatures. Hooray! But guess what? They’re playing around with the HTML, adding stupid taglines and ruining the imagery. Find out how you can save your signatures from end users today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Both MMF (multi-mode fiber) and SMF (single-mode fiber) are types of optical fiber that can aid in communication applications. These thin strands of silica or glass will allow communication to occur between devices. The transmission of light between…
One of the most frustrating experiences a help desk technician will ever encounter is when a customer comes to them with a solution of their own invention and expects the tech to implement it. This often happens when people with a little bit of tech…
This tutorial will walk an individual through locating and launching the BEUtility application and how to execute it on the appropriate database. Log onto the server running the Backup Exec database. In a larger environment, this would generally be …
Edureka is one of the fastest growing and most effective online learning sites.  We are here to help you succeed.

911 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

21 Experts available now in Live!

Get 1:1 Help Now