After I connect to my Cisco VPN Client I cannot ping anything on the LAN

Posted on 2011-03-14
Last Modified: 2012-05-11
Ok here's my issue.  Remote users connect to my network via the Cisco VPN Client.  My remote access VPN is configured on a Cisco VPN Concentrator 3060.  Attached is network diagram showing my network.  I changed my address pool on my VPN Concentrator, because I wanted it to hand out ip addresses in a different ip block.  So as you can see when remote users connect to the VPN they get an address in the range as depicted on my network diagram.  Once connected I can ping both the inside interface and outside interface of the Cisco VPN concentrator, but I cannot ping anything else in my LAN (switches, servers, workstations, etc).  I know this is because my LAN is on a network, and the addresses my remote users are getting after connecting to the cisco VPN Client is in the network.  Any Assistance would be greatly appreciated.  Thanks.
Question by:denver218

Author Comment

ID: 35130952
Sorry I forgot the attach the network diagram.  Thanks. Network Diagram
LVL 26

Expert Comment

ID: 35130993
1. Are the VPN users able to access the devices in the network? Can they RDP to a device?

2. Do you have ICMP permited between the two networks on the Cisco 3060?

Accepted Solution

expert02232010 earned 500 total points
ID: 35130997
Have you created a route on your internal network that routes the subnet to the VPN Concentrator?
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Expert Comment

ID: 35131025
A VPN concentrator is not a router. As you now have users in a different subnet, they cannot talk to anyone who is NOT in their local subnet (192.x).

You can ping the interfaces as theya re directly connected and do not need to be routed.

The solution is to give them IP's in the range.

The alternate (harder situation) is to add in routing. You can do this a variety of ways. If you have a current router with available interfaces, you can put a leg into each subnet. No config would be required as the subnets are directly attached and the router would know where to route.

If you have a VLAN capable Layer3 router (not enhanced layer2), you could also use VLAN's which will route traffic.

I could not find an attached diagram so this is my best with knowing more specifics. It is not broekn, this is the default behavior expected. You need routing if you have different subnets.

NOTE: Even Layer2 routers with VLANS cant route traffic on the same device. This haunted us in the past as you could make vlans but they couldnt talk to each other. You had to "hang a L3 router off the device, essentially telling it to route traffic for vlans. This was called router-on-a-stick and was the lamest thing ever.

Author Comment

ID: 35131043
No users cannot access devices in the network.  Once connected to the concentor, I can ping, which is the inside interface of the concentrator, and I can ping, which is the outside interface of the concentrator.

Author Comment

ID: 35131110
My requirement is not to have the concentrator hand out IPs that are in the same range as the LAN.  I can get it to work without issue if my ip pool on the concentrator is in the same range as my LAN.  I know I'm missing a route statement here somewhere to get this working with a different subnet, I just don't know where.  Thanks.

Expert Comment

ID: 35131149
you can ping the interfaces as they are directly connected. This requires no routing. Anyone else can't be pinged as it looks for a route and there is no route defined.

I now see your diagram. Can 172 talk to 10.0?

That ASA5510 may be where you are routing as well.

Author Closing Comment

ID: 35131237
Thats what i needed was a route on my internal network.  On the 3550-12G I added the following route statement:
ip route

After adding this I could ping and RDP into machines on my LAN.   Thanks.

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