Cisco Unified CM Administration

Hi folks,

This is kind of embarrassing.  I need to change the display on the phone (new user)  I went through every configuration i could find and changed the names.  Yet the device still shows the old one.  I rebooted the phone and still nothing.  Any ideas?

i have Cisco Unified CM Administration

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vburshteynConnect With a Mentor Author Commented:
ok the issue was DBL service was off.
What model phone? You need to change the line display setting on the DN line of the phone.
vburshteynAuthor Commented:
found the solution on my own.
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