?
Solved

Outlook 2003 moving item to public folder changes received date to date moved, not date received

Posted on 2011-03-14
5
Medium Priority
?
839 Views
Last Modified: 2012-05-11
Hi,
Thanks in adavnce for any help. I have an Outlook 2003 user that drag and drops items from her inbox to public folders. When she does this, the received date is changed to the date she moved it.  I have checked her public folder drag and drop settings and they all say move/copy.

Any one see this before?

Thanks.
0
Comment
Question by:narywire
  • 3
  • 2
5 Comments
 
LVL 26

Expert Comment

by:e_aravind
ID: 35136335
This is a by-design activity.
when we are doing any modification on the mails\items from one folder to anotehr one...the modified date is one of the property which will get modified
0
 
LVL 26

Expert Comment

by:e_aravind
ID: 35136351
More Information:
If the destination folder is a personal folders (.pst) file, the modification date and time does not change. If the destination folder is a Microsoft Exchange Server mailbox or an offline folders (.ost) file, the modification date and time does change

Outlook does not archive messages as expected based on the received date
http://support.microsoft.com/kb/295657

Tested in my labs:
> Moving to Public-folder modifies the date
> Moving to PST does not modifies the date
0
 

Author Comment

by:narywire
ID: 35139834
Thank you for the reply. My problem is the "received date" gets changed, in addition to the modification date.  I have 10 other users moving things from their mailbox to public folders, and their recieved date does not change, only this one user.
0
 
LVL 26

Accepted Solution

by:
e_aravind earned 2000 total points
ID: 35140401
I would also recollect that moving the emails\items should change the "modified date" and not the "Received date"

How about configuring this user profile on another machine...then proceed with the same testing... this will isolate if the issue is on the machine or at the mailbox
0
 

Author Closing Comment

by:narywire
ID: 36031368
I deleted the profile and reset it up.
0

Featured Post

Simplify Active Directory Administration

Administration of Active Directory does not have to be hard.  Too often what should be a simple task is made more difficult than it needs to be.The solution?  Hyena from SystemTools Software.  With ease-of-use as well as powerful importing and bulk updating capabilities.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Often, the users face difficulty in accessing Outlook 2016 PST files on Windows 10 computer. One of the reasons behind it is the improper functioning of MS Outlook when the user tries to open it. MS Outlook suddenly stops working, or it will not op…
What is the biggest problem in managing an exchange environment today? It is the lack of backups, disaster recovery (DR) plan, testing of the DR plan or believing that it won’t happen to us.
There are cases when e.g. an IT administrator wants to have full access and view into selected mailboxes on Exchange server, directly from his own email account in Outlook or Outlook Web Access. This proves useful when for example administrator want…
This video tutorial shows you the steps to go through to set up what I believe to be the best email app on the android platform to read Exchange mail.  Get the app on your phone: The first step is to make sure you have the Samsung Email app on your …
Suggested Courses

588 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question