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Outlook 2003 moving item to public folder changes received date to date moved, not date received

Posted on 2011-03-14
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Last Modified: 2012-05-11
Hi,
Thanks in adavnce for any help. I have an Outlook 2003 user that drag and drops items from her inbox to public folders. When she does this, the received date is changed to the date she moved it.  I have checked her public folder drag and drop settings and they all say move/copy.

Any one see this before?

Thanks.
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Question by:narywire
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5 Comments
 
LVL 26

Expert Comment

by:e_aravind
ID: 35136335
This is a by-design activity.
when we are doing any modification on the mails\items from one folder to anotehr one...the modified date is one of the property which will get modified
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LVL 26

Expert Comment

by:e_aravind
ID: 35136351
More Information:
If the destination folder is a personal folders (.pst) file, the modification date and time does not change. If the destination folder is a Microsoft Exchange Server mailbox or an offline folders (.ost) file, the modification date and time does change

Outlook does not archive messages as expected based on the received date
http://support.microsoft.com/kb/295657

Tested in my labs:
> Moving to Public-folder modifies the date
> Moving to PST does not modifies the date
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Author Comment

by:narywire
ID: 35139834
Thank you for the reply. My problem is the "received date" gets changed, in addition to the modification date.  I have 10 other users moving things from their mailbox to public folders, and their recieved date does not change, only this one user.
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LVL 26

Accepted Solution

by:
e_aravind earned 2000 total points
ID: 35140401
I would also recollect that moving the emails\items should change the "modified date" and not the "Received date"

How about configuring this user profile on another machine...then proceed with the same testing... this will isolate if the issue is on the machine or at the mailbox
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Author Closing Comment

by:narywire
ID: 36031368
I deleted the profile and reset it up.
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