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Outlook Anywhere problems form external

Posted on 2011-03-14
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Last Modified: 2012-05-11
Good day. This is been going on for while. At first I thought it was only the 3G users but now I have noticed it is mostly all External users. If i go to www.textexchangeconnectivity.com and test outlook anywhere, it is successfull. But alot of  computers just don't want to connect. In control panel if i put in mail details to setup my account and I continue it doesnt want to discover my mail address settings. I then go to Event viewer and get the following:

The following fatal alert was generated: 10. The internal error state is 10.

Event ID: 36888

Can anyone help. I read something that it might be drivers? if this is the case, why would it suddenly happen?

Thank you
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Question by:rAegTen
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LVL 18

Expert Comment

by:Raheman M. Abdul
ID: 35131634
rename web.config  in the Default website.
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Author Comment

by:rAegTen
ID: 35131707
I do not have a web.config file in the inetpub/wwwroot/ folder on my CAS server.
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Accepted Solution

by:
Raheman M. Abdul earned 500 total points
ID: 35131895
try to uninstall and reinstall the dell drivers
looks the similar issue described in
http://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/Q_25059431.html
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Author Closing Comment

by:rAegTen
ID: 35162550
Thanks. The problem was with the outlook 2010. Maybe a bug or something. All I did is uninstall and install another version of office 2010 and it worked.
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