?
Solved

Received email all has my username not the sender's

Posted on 2011-03-14
1
Medium Priority
?
378 Views
Last Modified: 2012-05-11
Hello experts,

Here is one for you all that has me absolutely stumped. I have a client whom is having an issue where every single email she receives is showing in the inbox pane as having been sent by herself, and not showing the correct sender's name. In other words I send her a test mail from my account, and when I watch for it to show up it shows as having been sent by her not me, while in the reading pane it does show me as the sender.

Needless to say I have googled and found nothing. I have also tried deleting and recreating the user account in outlook on her local workstation with no luck whatsoever.

Has anyone ever encountered an issue like this and if so what would be the means of fixing it?

0
Comment
Question by:CA_IT
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
1 Comment
 

Accepted Solution

by:
CA_IT earned 0 total points
ID: 35132194
finally found a resolution by checking the custom views properties

Try going "view--Current view--customize current view--fields and make sure you have the "from" field added to your list and in the order you want it to be seen in your inbox. Each file "inbox, sent ect," can be set up to the view you prefer.
0

Featured Post

Windows Server 2016: All you need to know

Learn about Hyper-V features that increase functionality and usability of Microsoft Windows Server 2016. Also, throughout this eBook, you’ll find some basic PowerShell examples that will help you leverage the scripts in your environments!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Many people use more than one email account and so it becomes difficult for them to manage them when they use separate accounts,  so, in this article, I have shared an easy way to add Other Mail Accounts in your Google Inbox. It helps to combine all…
In this article I discuss my selections of the Top Four free Outlook OST File Viewers available. Open, view and read even damaged OST files by using these tools. They all provide a clear preview of all data such as emails, notes, tasks, calendars, e…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …
This is my first video review of Microsoft Bookings, I will be doing a part two with a bit more information, but wanted to get this out to you folks.
Suggested Courses

765 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question