• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 386
  • Last Modified:

Received email all has my username not the sender's

Hello experts,

Here is one for you all that has me absolutely stumped. I have a client whom is having an issue where every single email she receives is showing in the inbox pane as having been sent by herself, and not showing the correct sender's name. In other words I send her a test mail from my account, and when I watch for it to show up it shows as having been sent by her not me, while in the reading pane it does show me as the sender.

Needless to say I have googled and found nothing. I have also tried deleting and recreating the user account in outlook on her local workstation with no luck whatsoever.

Has anyone ever encountered an issue like this and if so what would be the means of fixing it?

0
CA_IT
Asked:
CA_IT
1 Solution
 
CA_ITAuthor Commented:
finally found a resolution by checking the custom views properties

Try going "view--Current view--customize current view--fields and make sure you have the "from" field added to your list and in the order you want it to be seen in your inbox. Each file "inbox, sent ect," can be set up to the view you prefer.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Free Tool: ZipGrep

ZipGrep is a utility that can list and search zip (.war, .ear, .jar, etc) archives for text patterns, without the need to extract the archive's contents.

One of a set of tools we're offering as a way to say thank you for being a part of the community.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now