Received email all has my username not the sender's

Posted on 2011-03-14
Medium Priority
Last Modified: 2012-05-11
Hello experts,

Here is one for you all that has me absolutely stumped. I have a client whom is having an issue where every single email she receives is showing in the inbox pane as having been sent by herself, and not showing the correct sender's name. In other words I send her a test mail from my account, and when I watch for it to show up it shows as having been sent by her not me, while in the reading pane it does show me as the sender.

Needless to say I have googled and found nothing. I have also tried deleting and recreating the user account in outlook on her local workstation with no luck whatsoever.

Has anyone ever encountered an issue like this and if so what would be the means of fixing it?

Question by:CA_IT
1 Comment

Accepted Solution

CA_IT earned 0 total points
ID: 35132194
finally found a resolution by checking the custom views properties

Try going "view--Current view--customize current view--fields and make sure you have the "from" field added to your list and in the order you want it to be seen in your inbox. Each file "inbox, sent ect," can be set up to the view you prefer.

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