Solved

Received email all has my username not the sender's

Posted on 2011-03-14
1
376 Views
Last Modified: 2012-05-11
Hello experts,

Here is one for you all that has me absolutely stumped. I have a client whom is having an issue where every single email she receives is showing in the inbox pane as having been sent by herself, and not showing the correct sender's name. In other words I send her a test mail from my account, and when I watch for it to show up it shows as having been sent by her not me, while in the reading pane it does show me as the sender.

Needless to say I have googled and found nothing. I have also tried deleting and recreating the user account in outlook on her local workstation with no luck whatsoever.

Has anyone ever encountered an issue like this and if so what would be the means of fixing it?

0
Comment
Question by:CA_IT
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
1 Comment
 

Accepted Solution

by:
CA_IT earned 0 total points
ID: 35132194
finally found a resolution by checking the custom views properties

Try going "view--Current view--customize current view--fields and make sure you have the "from" field added to your list and in the order you want it to be seen in your inbox. Each file "inbox, sent ect," can be set up to the view you prefer.
0

Featured Post

Free Tool: SSL Checker

Scans your site and returns information about your SSL implementation and certificate. Helpful for debugging and validating your SSL configuration.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In this step by step procedure, you will come to know the details of creating an Outlook meeting in 2007, 2010, 2013 & 2016.
This article will help to fix the below errors for MS Exchange Server 2013 I. Certificate error "name on the security certificate is invalid or does not match the name of the site" II. Out of Office not working III. Make Internal URLs and Externa…
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…

705 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question