Solved

why does an email appear messy for some and not others?

Posted on 2011-03-14
5
739 Views
Last Modified: 2012-05-11
Hi Folks! One of my users on Office 2000 contributed to an email thread between a few users. Some people received it clearly and a couple received it this way:
new roman; } @font-face { font-family: Century Gothic; } @font-face { font-family: TTFF4B2EB0t00; } @font-face { font-family: TTFF4C8418t00; } @font-face { font-family: TTFF4BC490t00; } @font-face { font-family: TimesNewRomanPSMT_4; } @font-face { font-family: ad4; } @font-face { font-family: TTC3C1O00; } @font-face { font-family: Courier-New-Bold+2; } @font-face { font-family: TTE18BB660t00; } @font-face { font-family: Yearbook Solid; } @font-face { font-family: BulletskÜ; } @font-face { font-family: BulletskÂ; } @font-face { font-family: Tahom; } @font-face { font-family: Cabrili; } @font-face { font-family: Best Reporting 70; } @font-face { font-family: Swiss721 SWM; } @font-face { font-family: Manorama; } @font-face { font-family: AV-Font-Hin1; } @font-face { font-family: AV-Font-Mal1; } @font-face { font-family: AV-Font-Symbol; } @font-face { font-family: Reveal Line Draw; } @font-face { font-family: 3D Times; } @font-face { font-family: Gp; } @font-face { font-family: Arioso; } @font-face { font-family: StarBats; } @font-face { font-family: apps; } @font-face { font-family: FundRunk-Normal; } @font-face { font-family: ¡Ë¢¿??cE??¡Ë?EcE??¡Ë?E¡Ë¢?; } @font-face { font-family: Bulletsk¿; } @font-face { font-family: Bulletsk¿¿; } @font-face { font-family: Bulletsk¿¿¿¿¿¿¿¿; } @font-face { font-family: Bulletsk¿¿¿¿¿¿; } @font-face { font-family: ¿¿¿; } @font-face { font-family: Helvetica; } @font-face { font-family: @¿¿¿; } @font-face { font-family: ¿¿¿¿?gt;


This is only a couple people both of which are on Office 2007. If they forward it to the other users then they see it as well, but the other users did not receive it this way. Is the answer basically going to be to upgrade the original 2000 sender? This has never happened for him before.
0
Comment
Question by:mrosier
  • 2
  • 2
5 Comments
 
LVL 26

Expert Comment

by:e_aravind
ID: 35136637
IMO, Outlook 2000 is not at all supported.
Do we have the OL2000 with all the latest updates?

My Logic:
======
when the Outlook share the emails with the text\images\URLs...tries to pass it on to the server and then to the OL2k7 client
Here, when OL2000 which has got the option to bind\unbind the word2000, creates any colorful message, those additional informations would go as the RTF files..
0
 

Accepted Solution

by:
mrosier earned 0 total points
ID: 35137729
Yes this OL has all the updates. It is an old license that that particular user was always good with so just a money saver until needing a change. I have a 2003 one available now though. I am guessing just upgrade him to it and don't worry about it?
0
 
LVL 74

Expert Comment

by:Jeffrey Coachman
ID: 35137935
FWIW...

Mainstream support for Outlook 2003 ended in 2009.
http://support.microsoft.com/lifecycle/?LN=en-us&x=11&y=7&p1=2520

So if the issue persists you may have to move to Office 2007 or 2010 anyway...


JeffCoachman
0
 
LVL 26

Expert Comment

by:e_aravind
ID: 35137954
IMO, all the OL2k3 and OL2k7 should be capable of transferring the contents like color, font, formatted text without any issues.

OL2000...no comments....not used for a loong time.
0
 

Author Closing Comment

by:mrosier
ID: 35422346
I was correct in my assumption to just upgrade. At least the problem has not persisted since then.
0

Featured Post

What is SQL Server and how does it work?

The purpose of this paper is to provide you background on SQL Server. It’s your self-study guide for learning fundamentals. It includes both the history of SQL and its technical basics. Concepts and definitions will form the solid foundation of your future DBA expertise.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Sometimes Outlook might have problems sending a message. There may be various causes- corrupted PST, AV scanner etc. The message, instead of going to the Sent Items folder, sits in the Outbox indefinitely. To remove it you can use a free tool cal…
This process describes the steps required to Import and Export data from and to .pst files using Exchange 2010. We can use these steps to export data from a user to a .pst file, import data back to the same or a different user, or even import data t…
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

785 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question