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OAB sync (send / receive) error during Exchange 2003 to 2010 migration on Outlook 2007

Posted on 2011-03-14
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Last Modified: 2012-05-11
Experts,

I am getting the infamous OAB sync error.  I'm currently in the process of migration from Exchange 2003 to Exchange 2010 (currently in coexistence).  
- Most of my users are on 2003 and only 1-2 test users on 2010.  
- When not in cached mode, the error does not occur.  
- Outlook 2007 is being used.

During send / receive, I get the following error:
Task "email@address.com" reported error (0x8004010F) : "The operation failed.  An object cannot be found"

Also produces this sync issue:
15:48:37 Microsoft Exchange offline address book
15:45:37            0X8004010F

What can be the issue here?    
OAB generating server is currently 2003.  

Thanks!
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Question by:Pro4ia
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7 Comments
 
LVL 4

Author Comment

by:Pro4ia
ID: 35132315
I'm guessing this has to do with the fact that since OAB generating server is the Exchange 2003, distribution cannot be web enabled.

Now, the question is, can the OAB be moved to Exchange 2010 server? and if so, will it affect the Exchange 2003 users? (majority)

If not, should another OAB on Exchange 2010 created?
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LVL 4

Author Comment

by:Pro4ia
ID: 35132400
could more things -

1. SSL is not working 100% currently.  self-signed is in place and SAN SSL from Godaddy is soon to be implemented.
2. issue is from internal (external / Outlook Anywhere has not been tested yet)
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LVL 26

Expert Comment

by:e_aravind
ID: 35136211
>What is the Outlook's connections-status showing-up
Does it show any connection to the public foldeR?

> On the OL2k7, check on the "Test email autoconfiguration"
Check if you are seeing the OAB has the value of "public folder"?

 Is this issue happening on OL2k3 too?
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LVL 4

Author Comment

by:Pro4ia
ID: 35141782
>What is the Outlook's connections-status showing-up
Does it show any connection to the public foldeR?
I see 3 connections, 1 Directory and 2 Mail

> On the OL2k7, check on the "Test email autoconfiguration"
Check if you are seeing the OAB has the value of "public folder"?
Yes, OAB value is public folder.

I'm not too sure about OL2K3.
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LVL 4

Author Comment

by:Pro4ia
ID: 35149850
SSL has been installed.
0
 
LVL 4

Accepted Solution

by:
Pro4ia earned 0 total points
ID: 35460281
Issue disappeared after migrating all mailboxes & OAB generating to Ex 10.  
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Author Closing Comment

by:Pro4ia
ID: 35496423
self-resolved.
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