iphone 4 videos upside down

Posted on 2011-03-14
Medium Priority
Last Modified: 2012-05-11
I tested making a video on the iphone 4 with the home button on the right and then on the left. If I send those 2 different videos to my outlook I get one right side up and one upside down. My computer is wondows 7 home. If I email it to another computer at my location with outlook and XP both videos popup righ side up. Any idea what would make the windows 7 always get the video righ side up?
Question by:calitech

Expert Comment

ID: 35132326
What player are you using on each machine? It seems like this is an issue with VLC and similar media players but Quicktime doesn't expirience the problem. Beyond that it seems there is a "right" way to hold the iPhone and that programs other than Quicktime can't interpret it correctly to account for a video being taken with the phone held the "wrong" way.

Expert Comment

ID: 35132360
If you shoot it with the phone upside down it will normally stay upside down. Sounds more like outlook as it happens on 7 and xp. Never heard of that b4.
There might be something in the metadata to indicate which way it was shot (from the sensor in the phone), Maybe it is reading that and turning it around automatically in outlook. Is it Office 2010 that u have?

Expert Comment

ID: 35132446
I would have leaned towards the codec if both were upside down on Win7. Have you tried saving them to your hard drive and playing them in a different player to see if its ok. Try media player, VLC and quicktime. See if any of them play it correctly.
Free tool for managing users' photos in Office 365

Easily upload multiple users’ photos to Office 365. Manage them with an intuitive GUI and use handy built-in cropping and resizing options. Link photos with users based on Azure AD attributes. Free tool!


Author Comment

ID: 35132550
the XP plays them with Quicktime and they are both right side up.
Windows 7 plays them in Media Player and only one is right side up.
So I don't think it is outlook but threw that out there. I will just have to change the default player or always remember to hold the phone right.
now I just need to find a program to flip the videos the right side up for the ones that were taken up side down.

Accepted Solution

Mdragga earned 500 total points
ID: 35132757
Quicktime Pro will allow you to fix it. iMovie will allow you to address the problem as well

For future videos just make sure you hold it with the record button on the right in landscape mode to ensure the video is being recorded "right side up"
LVL 11

Assisted Solution

remixedcat earned 500 total points
ID: 35136140
use windows movie maker or premiere to make the video right side and and just shoot properly next time.

Author Closing Comment

ID: 35194520
thanks for the recommendation on what program to use to fix the upside down videos

Featured Post

Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

In a question here at Experts Exchange, a member was looking for "a little app that would allow sound to be turned OFF and ON by simply clicking on an icon in the system tray". This article shows how to achieve that, as well as providing the same OF…
Let us take a look at the scenario, you have a database that is corrupt and you run the ESEUTIL command only to find you are unable to repair it. How do you now get the data back?
Whether it be Exchange Server Crash Issues, Dirty Shutdown Errors or Failed to mount error, Stellar Phoenix Mailbox Exchange Recovery has always got your back. With the help of its easy to understand user interface and 3 simple steps recovery proced…
Watch the video to learn how one can deal with PST file corruption issue with an outstanding Kernel for Outlook PST Repair Tool easily. Using this tool, non-technical users can swiftly perform the repair process to restore their essential data witho…

600 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question