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Cannot Distribute Software To Remote Sites in SCCM 2007

Posted on 2011-03-14
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Last Modified: 2013-11-21
Hello All -

My company has a SCCM 2007 primary server set up in our TN location.  At the other 3 major locations, I have set up distribution points on servers at those locations.  I set this all up myself and am no pro at it and have hit a snag.

Recently, I have created and distributed a software package to TN (local to SCCM server) workstations.  It worked perfectly.  Today, I advertised the same package (the same way) to our San Diego location.  As of 2 hour, no workstations have had any activity when viewing the package log.  When I did the same recently to the local workstations, I could see them copying to files successfully in this log.

The remote workstations do have the SCCM client installed and are seen in "All Systems" collection.  I can ping them from the SCCM server as well.  The package has been deployed to ALL distribution points.  I have also RDP'd to the servers with the dist point roles and see that the SCCM shares have the package that I'm advertising so I know they are making it that far.

I do not have any secondary sites, but am currently trying to figure out how to get that going as well too.

Please Help! - Thanks!
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Question by:BzowK
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Expert Comment

by:Kezzi
ID: 35132664
Does it show that they have received the advertisement?  Is this the first time you are deploying software to the distribution sites?  Are your boundaries set up correctly?  Do you have any maintenance schedules on the collections you are targeting?  What is your policy schedule for clients?  Have you checked the c:\windows\system32\ccm\log folder and gone through the recently accessed logs to assess if they are communicating properly?
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Author Comment

by:BzowK
ID: 35132911
Okay...  Let's see if I can answer all of that...

Does it show that they have received the advertisement?
   Don't know how to check that.  The advertisement is still listed in "Advertisements" and I'ver deployed it just like the local workstation deployments

Is this the first time you are deploying software to the distribution sites?
   When I create a package, I choose to have it placed on each dist point (including local ones.)  Like I said, I can deploy anything to local workstations using local list points just fine.

Are your boundaries set up correctly?
   I think.  I actually have them set up by IP range and AD.

Do you have any maintenance schedules on the collections you are targeting?
   Yes, but I set the advertisement to ignore them.

What is your policy schedule for clients?
   Not sure what you are asking.

Have you checked the c:\windows\system32\ccm\log folder and gone through the recently accessed logs to assess if they are communicating properly?
   Can't find that folder.  Checked SysWow64 too since it's on Win 2008 R2 x64, but nogo.  Did a search and found only one folder named CCM, but it only had Incoming and Outgoing folders inside of it.

Note:  After typing this, I ran a report for Status of Advertisement.  It said the resources receipt status was accepted, there are 11 resouces (probably as many computers as I have in that collections, and 100% of resources if that helps at all.

Thanks
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Author Comment

by:BzowK
ID: 35133044
Wait - JUST saw that all clients just now downloaded the packages successfully.  All at the same time.  Wonder why it took so long.  Again, all windows were set to be ignored.
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Accepted Solution

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Kezzi earned 2000 total points
ID: 35133045
OK.  Check the client log files, not the server log files.  If the client has received the advertisment then its either waiting for content or waiting for a condition.  Under the System Status node at the bottom of the console, there is the advertisement status node.  find your advertisement and in the right side of the console, right click BRA and select to show all messages.  After each client accepted the Advert, did they report any further status?

If not, in the clients ccm\logs folder open the execmgr.log and search for the package ID, also look in CAS.log to see if it has aquired the software via your distribution point.
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