Visiting Sites with Flash Crashes Computer
Posted on 2011-03-14
We have a user who has experienced the following:
When visiting websites with flash content (via Chrome or IE), his computer freezes and his monitors go black. Ctrl+ALT+DEL doesn't work, and it requires a reboot to get back to normal.
We have followed some detailed solutions steps found online - including removing and reinstalling Chrome, updating flash etc and to no effect.
This has taken place over the last couple of weeks, and happened again this morning. Its weird b/c it does seem that his computer is still processing...today it happened at the same time that the user was updating their iphone's software and it continued to load it onto the phone even while the computer was "down".
Feels like it may be a driver issue?