I have two users who in addition to their own personal mailbox have a shared mailbox. If they view the From field they can choose to send as the shared mailbox address instead of their default personal address. I want to change this so that the default send addres is the shared mailbox smtp and not their personal address. It seems a fairly reasonable thing to do, as I want 90% of the work to be contained in this mailbox.
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This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory.
NOTE: For Outlook 2016 and 2013 perform the exact same steps.
Open a new email: Click the New email button in Outlook.
Start typing the address: …