Solved

HP stacker Bin not showing up

Posted on 2011-03-14
5
622 Views
Last Modified: 2012-05-11
I just installed a new stacker bin to my new HP 4510 I do not see the stacker as an option under output bin is there something I am missing see attached screenshots. Thanks.
Capture1.JPG
Capture2.JPG
0
Comment
Question by:zyanj
  • 3
  • 2
5 Comments
 
LVL 32

Expert Comment

by:Rodney Barnhardt
Comment Utility
What do you show under the "Finishing" tab? There are times, you need to select a "finisher" for the other options to show up.
0
 

Author Comment

by:zyanj
Comment Utility
attached is the finishing tab... I know the stacker is working I went to the prener and chose it as the main output and it printed to that location.

There is something driver related that needs to be set?
Capture.JPG
0
 
LVL 32

Expert Comment

by:Rodney Barnhardt
Comment Utility
What version of the driver are you using? HP recommends the PCL 6. You could also try turning on "Automatic Configuration".
0
 

Author Comment

by:zyanj
Comment Utility
pcl6
0
 
LVL 32

Accepted Solution

by:
Rodney Barnhardt earned 500 total points
Comment Utility
This may be your problem. I found this post on an HP website forum. Apparently, the latest PCL6 driver does NOT support the stacker. They were told by support to use the latest PCL5 universal. This is a 4515, which is in the same class.

http://h30499.www3.hp.com/t5/Printers-LaserJet/Laserjet-4515-win-server-2003-PCL-6-driver-does-not-support-500/td-p/1090449
0

Featured Post

Threat Intelligence Starter Resources

Integrating threat intelligence can be challenging, and not all companies are ready. These resources can help you build awareness and prepare for defense.

Join & Write a Comment

How to solve seemingly unsolvable printer issues. Users sometimes run into printing issues where all the normal steps do not seem to work. Well the steps below can show users how to take one extra step beyond the normal steps needed to remove old…
Printers have changed substantially in the last 30 or so years, not just in technical capabilities but in cost and usage as well.  Printers were originally used for interfacing with the operator, not necessarily for printing copy or pictures. In …
Internet Business Fax to Email Made Easy - With eFax Corporate (http://www.enterprise.efax.com), you'll receive a dedicated online fax number, which is used the same way as a typical analog fax number. You'll receive secure faxes in your email, fr…
Get a first impression of how PRTG looks and learn how it works.   This video is a short introduction to PRTG, as an initial overview or as a quick start for new PRTG users.

762 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

6 Experts available now in Live!

Get 1:1 Help Now