Solved

HP stacker Bin not showing up

Posted on 2011-03-14
5
626 Views
Last Modified: 2012-05-11
I just installed a new stacker bin to my new HP 4510 I do not see the stacker as an option under output bin is there something I am missing see attached screenshots. Thanks.
Capture1.JPG
Capture2.JPG
0
Comment
Question by:zyanj
  • 3
  • 2
5 Comments
 
LVL 32

Expert Comment

by:Rodney Barnhardt
ID: 35134935
What do you show under the "Finishing" tab? There are times, you need to select a "finisher" for the other options to show up.
0
 

Author Comment

by:zyanj
ID: 35138636
attached is the finishing tab... I know the stacker is working I went to the prener and chose it as the main output and it printed to that location.

There is something driver related that needs to be set?
Capture.JPG
0
 
LVL 32

Expert Comment

by:Rodney Barnhardt
ID: 35139087
What version of the driver are you using? HP recommends the PCL 6. You could also try turning on "Automatic Configuration".
0
 

Author Comment

by:zyanj
ID: 35139113
pcl6
0
 
LVL 32

Accepted Solution

by:
Rodney Barnhardt earned 500 total points
ID: 35148423
This may be your problem. I found this post on an HP website forum. Apparently, the latest PCL6 driver does NOT support the stacker. They were told by support to use the latest PCL5 universal. This is a 4515, which is in the same class.

http://h30499.www3.hp.com/t5/Printers-LaserJet/Laserjet-4515-win-server-2003-PCL-6-driver-does-not-support-500/td-p/1090449
0

Featured Post

Announcing the Most Valuable Experts of 2016

MVEs are more concerned with the satisfaction of those they help than with the considerable points they can earn. They are the types of people you feel privileged to call colleagues. Join us in honoring this amazing group of Experts.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

How to solve seemingly unsolvable printer issues. Users sometimes run into printing issues where all the normal steps do not seem to work. Well the steps below can show users how to take one extra step beyond the normal steps needed to remove old…
Causes of paper jams:The following are the main causes of paper jams. Guides:If the guides for the paper are not set correctly they may cause the paper to enter at an angle. You should ensure that the guides are set correctly for the paper type a…
In an interesting question (https://www.experts-exchange.com/questions/29008360/) here at Experts Exchange, a member asked how to split a single image into multiple images. The primary usage for this is to place many photographs on a flatbed scanner…

820 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question