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HP stacker Bin not showing up

Posted on 2011-03-14
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Last Modified: 2012-05-11
I just installed a new stacker bin to my new HP 4510 I do not see the stacker as an option under output bin is there something I am missing see attached screenshots. Thanks.
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Question by:zyanj
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5 Comments
 
LVL 32

Expert Comment

by:Rodney Barnhardt
ID: 35134935
What do you show under the "Finishing" tab? There are times, you need to select a "finisher" for the other options to show up.
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Author Comment

by:zyanj
ID: 35138636
attached is the finishing tab... I know the stacker is working I went to the prener and chose it as the main output and it printed to that location.

There is something driver related that needs to be set?
Capture.JPG
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LVL 32

Expert Comment

by:Rodney Barnhardt
ID: 35139087
What version of the driver are you using? HP recommends the PCL 6. You could also try turning on "Automatic Configuration".
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Author Comment

by:zyanj
ID: 35139113
pcl6
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LVL 32

Accepted Solution

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Rodney Barnhardt earned 2000 total points
ID: 35148423
This may be your problem. I found this post on an HP website forum. Apparently, the latest PCL6 driver does NOT support the stacker. They were told by support to use the latest PCL5 universal. This is a 4515, which is in the same class.

http://h30499.www3.hp.com/t5/Printers-LaserJet/Laserjet-4515-win-server-2003-PCL-6-driver-does-not-support-500/td-p/1090449
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