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Exchange 2003 SP2 SMTP ConnectorIssues

Posted on 2011-03-14
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Last Modified: 2013-11-05
     Every now and then the SMTP connector fails to connector and we are stuck with not receiving external mail.Are able to view this vis the Exchange System Manager-->expand the Server folder-->then expand the Servername-->select the queue to be able to view the smtp connector status on the panel to the right of the options pane.
     A server re-boot fixes the the issue sometimes or a unfreeze or force connection option but it is still problematic.
     Would like to resolve this issue once and for all.Thanks in advance.
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Question by:hardbullet
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by:Alan Hardisty
Alan Hardisty earned 2000 total points
ID: 35134557
I would suggest re-installing SP2 for Exchange as it often fixes problems with Exchange and may well solve this problem for you:

http://www.microsoft.com/downloads/en/details.aspx?familyid=535bef85-3096-45f8-aa43-60f1f58b3c40&displaylang=en
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Author Comment

by:hardbullet
ID: 35134566
Really need help on this one
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LVL 76

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by:Alan Hardisty
ID: 35134572
Something wrong with my comment above?
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Author Comment

by:hardbullet
ID: 35134648
Sorry mate...I guess we must have posted through at the same time....have done the above but still the issue persists....Is there someway maybe of configuring a new connector???....And then deleting the current one...Thinking that maybe there is some sort of config corruption.
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by:Alan Hardisty
Alan Hardisty earned 2000 total points
ID: 35134655
Yes - you can configure a new connector and disable the old one.

If you are not sure how to, there is a great article here:

http://support.microsoft.com/kb/265293
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Author Comment

by:hardbullet
ID: 35134913
By the way-before I go jumping onto creating the new connector...We just hit run and the sp2 downloaded .exe did its thing-there is no option to actually remove it from the Control Panel...How do do you actualy remove it??? It is not included in the list of updates and I merely did a write-over-which I think so-of what is already there but there were no prompts-so there was no write-over.
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Alan Hardisty earned 2000 total points
ID: 35134927
You don't need to remove SP2 - you can just run the Update.exe and it will re-install it happily.
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