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Win 7: how to take ownership or delete a folder "C:\Program Files\Common Files\Microsoft shared\Source Engine"

Posted on 2011-03-14
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Last Modified: 2012-05-11
Hi Experts:

    When trying to install Office 2010 on her 32-bit Win 7 operating system, one of my friends got an error message roughly like the following:
*************************************************************************
Error 1303. Access denied, C:\Program Files\Common Files\Microsoft shared\Source Engine does not exist or not accessable
*************************************************************************

I tried the following attempts:
1. right office 2010 setup program and select "Run as administrator" to do the installation: still get the same error message
2. follow the path I found "C:\Program Files\Common Files\Microsoft shared\Source Engine" exists, but when double click to open it: it gave "Access denied" error
3. I look at the Windows login I am using, found that I am already using "Administrator" account
4. I try to delete the "source engine" folder from both window explorer or "rmdir" dos command, both get "access denied" error
5. I open the folder's property window and select security tag, but the privilege's to this folder is not listed. The owner is also not listed. I tried to take the ownership, but failed.

    Any suggestion how to delete this folder or take the ownership?
    Thank you.
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Question by:huangs3
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6 Comments
 

Author Comment

by:huangs3
ID: 35134819
A guess come up to my mind now: the computer may be connected to some local area network domain and the administrator account of that domain is used to create that "source engine" folder. However, the computer is disconnected from that domain now, and the local machine administrator does not have the privilege to delete that folder.

What to do if this is the case?
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Assisted Solution

by:MattyW
MattyW earned 125 total points
ID: 35134919
Any error when you tried to take ownership? Once you go to advanced and go to the owner tab it should say Current owner is ____ . Click EDIT and you can select Administrators or your User Name. Check "replace owner on subcontainers and objects" too.

As long as your on a local admin account and not connected to a domain that would enforce security you should have complete control over taking ownership. If you are getting an error I would guess it is corrupt permissions. Run "CMD" and run a CHKDSK /f. say yes and reboot.
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LVL 4

Assisted Solution

by:dailypcguy
dailypcguy earned 250 total points
ID: 35136089
You could try this file. It adds a 'Take Ownership' option to the right-click contaxt menu - quite handy. There ia included an ooption to undo 'Take Ownershi'p as well. TakeOwnership.zip
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LVL 4

Assisted Solution

by:dailypcguy
dailypcguy earned 250 total points
ID: 35136148
If that doesn't work you could try booting from an Ubuntu or Trinity USB/Rescue disk and deleting that folder manually.
For example, recently I had to replace some corrupt windows files. What I did was copy them over from another machine - but you can't do this if windows is online, so I booted from a aTrinity Rescue CD, selected 'run windows file as a server' option, and copied it over the network that way - it should also work for deleting a folder too.
You might want to check on technet first just what that source engine folder is all about before you go deleting it, and you may be getting the error because it isn't actually there...

All pointers I found suggest that 1303 errors are due to insufficient privaleges (the second one may be more pertinent)
http://answers.microsoft.com/en-us/office/forum/office_2010-office_install/office-2010-installation-error-1303/bfc75890-f4d6-44a2-a842-b484ba9cd856

http://answers.microsoft.com/en-us/windows/forum/windows_7-security/error-1303-account-with-full-administrator-rights/d9141f1a-1ea0-4121-b7fb-e2b9659e31e3
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LVL 13

Accepted Solution

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5g6tdcv4 earned 125 total points
ID: 35141735
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Author Closing Comment

by:huangs3
ID: 35302230
All your answers seems to be working, even though I didn't get a chance to try all of them.

I actually am not sure how I finally get the folder removed after doing a lot of things: attempt to change security by Windows, attempt to change domain, create new administrator user, ..., and then reboot.

Thank you.
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