Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

Office 2010 cannot activate

Posted on 2011-03-14
5
Medium Priority
?
685 Views
Last Modified: 2012-06-21
Hi all,

I have an Office 2010 Standard that i installed on a laptop.  My company uses Multiple Activation volume (MAK) license key, but i find that this company is using KMS to activate this Office 2010 copy, and hence, could not do so.

I could open Office 2010 app - Options - Help, and enter my License key.  clicked through the install and completes successfully.  but when I close and then reopen, it still says my office 2010 still needs activation.

When I run:  cscript "%programfiles%\microsoft office\office14\ospp.vbs" /dstatusall, it shows that the license is placed under the KMS meothod, while my other computers are shown under the MAK.  

Tried uninstall and install, but same result.  how can I switch it from KMS activation to MAK?  thanks very much for your help in advance.
activate-key.txt
0
Comment
Question by:wingkchan
  • 3
5 Comments
 
LVL 8

Expert Comment

by:Nivlesh
ID: 35135346
are you logged in with administrator priv on the computer when trying to activate? sometimes i have issues like this and that is because the activation cannot write to registry.
0
 
LVL 2

Expert Comment

by:swadhinray
ID: 35135560
Try to get the OS admin rights and then try to reactivate it.
0
 
LVL 2

Author Comment

by:wingkchan
ID: 35135647
Thanks both.  I am using administrator as the user.  but now, i am starting to think that i might be using a wrong DVD to activate the office 2010.  This DVD I have was passed from my supervisor, which he downloaded from Microsoft volume license center.  Does anyone knows is there a choice of different DVD iso (KMS vs MAK activation)?

I don't have the login to volume license center, so i have no clue what options are available when comes to products download.  However, want to get some understand before I raise my thoughts with my boss.  (want to be more certain on it first)  Thanks.
0
 
LVL 2

Accepted Solution

by:
wingkchan earned 0 total points
ID: 35136837
Hi, I found the answer.  My boss just check the MS Volume License Center.  The MAK key that we used to used was changed by microsoft.  We used the new Product key, and it activated fine.  Thanks for your help
0
 
LVL 2

Author Closing Comment

by:wingkchan
ID: 35174486
found that MS changed the license key.  Use new key and activation was successful.
0

Featured Post

Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article describes a serious pitfall that can happen when deleting shapes using VBA.
Windows Explorer lets you open cabinet (cab) files like any other folder. In VBA you can easily handle normal files and folders, but opening and indeed creating cabinet files takes a lot more - and that's you'll find here.
Polish reports in Access so they look terrific. Take yourself to another level. Equations, Back Color, Alternate Back Color. Write easy VBA Code. Tighten space to use less pages. Launch report from a menu, considering criteria only when it is filled…
In this video you will find out how to export Office 365 mailboxes using the built in eDiscovery tool. Bear in mind that although this method might be useful in some cases, using PST files as Office 365 backup is troublesome in a long run (more on t…

877 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question