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techgyan

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OWA login screen is not appearing

HI !,


Actually till yesterday my OWA page is working fine but now when i m trying to open my owa through Internet explorer and also in mozila firefox  on any PC, i don't get the login screen. only the blank screen is appearing, i have also tried on server but is not working.
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Alan Hardisty
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1st step - reboot the server.  If it fails after that - then it's time to roll your sleeves up and get dirty!
Try to restart your IIS service from services.msc
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techgyan

ASKER

after the rebooting server and restarted iis service still its not working.
Okay - in IIS Manager, if you right-click and browse the Exchange Virtual Directory - what happens?

What version of Exchange do you have too - we don't know that yet?
Also please attach the exact screen shot of the error what you are getting.

is your intenet working fine ?
Attached plz find the word document where u"ll get the details of the scenario which took place after following your steps.

owa.docx
Can you browse it using HTTPS please?
Same thing Happening..
SOLUTION
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Alan Hardisty
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i have recently changed SSL Certificate.
and windows updated also.
Was the new certificate enabled for IIS?
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Tech guy you should atleast give points to Alanhardisty for guiding you to the right path.
thank u very much...
Not wishing to sound ungrateful, but comment http:#a35137525 should be selected as the answer for this question.  We didn't help you solve the problem - you found the solution yourself and points are not awarded for effort but for solutions.

Alan
All,
 
Following an 'Objection' by alanhardisty (at https://www.experts-exchange.com/questions/26902595/Automated-Request-for-Review-Objection-to-Split-Q-26887449.html) to the intended closure of this question, it has been reviewed by at least one Moderator and is being closed in the best manner I can determine ("updates" being the key information).
 
At this point I am going to re-start the auto-close procedure.
 
Thank you,
 
Vee_Mod
Community Support Moderator