Solved

Resetting Password on Canon Imageclass C2500/3500 scanner

Posted on 2011-03-15
8
750 Views
Last Modified: 2012-05-11
Hi;

I have a Canon Imageclass C2500 scanner Printer Copier which I have had for four years but hardly used. I am trying to set up the network scan feature and realised that there is a password. The tech who originally set up must have put it on and apparently did ot use the general office password. Canon's position is that I need to go back to the dealer who is located in a different country.

Can anyone assist me in resetting  the password.
0
Comment
Question by:mavcom
  • 5
  • 2
8 Comments
 
LVL 8

Expert Comment

by:Acosta Technology Services
ID: 35137372
I was able to reset one once using #28# on the keypad to enter service mode which allows you to perform an "all clear".  Note: any saved network or address book information would be lost during this process.
0
 

Author Comment

by:mavcom
ID: 35137501
Thank you will give it a shot later today
0
 

Author Comment

by:mavcom
ID: 35142138
Hi;

I am trying this suggestion. Did you use the keypad which selects number of copies etc and if so did you have to do anything before?
0
PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

 
LVL 8

Expert Comment

by:Acosta Technology Services
ID: 35142188
It should be from the main menu.  You can try this as well: try *# scroll to clear, then look for "all clear"
0
 

Author Comment

by:mavcom
ID: 35286589
Sorry Operationnos- I did not check the response before. I tried the last suggestion and nothing.

When you say the main menu- are you referring to when I enter settings or just after I turn the scanner on.
0
 

Accepted Solution

by:
mavcom earned 0 total points
ID: 35724572
Thank you to everyone who tried to assist however, I have not received an answer which worked would like to close the question.
0
 

Author Closing Comment

by:mavcom
ID: 35759518
The question was not answered
0

Featured Post

Superior storage. Superior surveillance.

WD Purple drives are built for 24/7, always-on, high-definition security systems. With support for up to 8 hard drives and 32 cameras, WD Purple drives are optimized for surveillance.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Is it worth it to buy an Echo? In a word, yes! For me it was definitely worth it. I use mine on a daily basis. Prologue & Privacy At first, I was very skeptical about the Amazon Echo. In general, I don't like voice assistants. I don't li…
The Rasberry PI is a low cost piece of hardware that you can have a lot of fun with through experimenting and building/working on projects like media players, running a low cost computer, build data loggers etc. - see: https://www.raspberrypi.org
This video explains how to create simple products associated to Magento configurable product and offers fast way of their generation with Store Manager for Magento tool.
The Email Laundry PDF encryption service allows companies to send confidential encrypted  emails to anybody. The PDF document can also contain attachments that are embedded in the encrypted PDF. The password is randomly generated by The Email Laundr…

919 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

12 Experts available now in Live!

Get 1:1 Help Now