Solved

Resetting Password on Canon Imageclass C2500/3500 scanner

Posted on 2011-03-15
8
756 Views
Last Modified: 2012-05-11
Hi;

I have a Canon Imageclass C2500 scanner Printer Copier which I have had for four years but hardly used. I am trying to set up the network scan feature and realised that there is a password. The tech who originally set up must have put it on and apparently did ot use the general office password. Canon's position is that I need to go back to the dealer who is located in a different country.

Can anyone assist me in resetting  the password.
0
Comment
Question by:mavcom
  • 5
  • 2
8 Comments
 
LVL 8

Expert Comment

by:Acosta Technology Services
ID: 35137372
I was able to reset one once using #28# on the keypad to enter service mode which allows you to perform an "all clear".  Note: any saved network or address book information would be lost during this process.
0
 

Author Comment

by:mavcom
ID: 35137501
Thank you will give it a shot later today
0
 

Author Comment

by:mavcom
ID: 35142138
Hi;

I am trying this suggestion. Did you use the keypad which selects number of copies etc and if so did you have to do anything before?
0
Salesforce Made Easy to Use

On-screen guidance at the moment of need enables you & your employees to focus on the core, you can now boost your adoption rates swiftly and simply with one easy tool.

 
LVL 8

Expert Comment

by:Acosta Technology Services
ID: 35142188
It should be from the main menu.  You can try this as well: try *# scroll to clear, then look for "all clear"
0
 

Author Comment

by:mavcom
ID: 35286589
Sorry Operationnos- I did not check the response before. I tried the last suggestion and nothing.

When you say the main menu- are you referring to when I enter settings or just after I turn the scanner on.
0
 

Accepted Solution

by:
mavcom earned 0 total points
ID: 35724572
Thank you to everyone who tried to assist however, I have not received an answer which worked would like to close the question.
0
 

Author Closing Comment

by:mavcom
ID: 35759518
The question was not answered
0

Featured Post

Manage your data center from practically anywhere

The KN8164V features HD resolution of 1920 x 1200, FIPS 140-2 with level 1 security standards and virtual media transmissions at twice the speed. Built for reliability, the KN series provides local console and remote over IP access, ensuring 24/7 availability to all servers.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

In this article you will get to know about pros and cons of storage drives HDD, SSD and SSHD.
This article outlines why you need to choose a backup solution that protects your entire environment – including your VMware ESXi and Microsoft Hyper-V virtualization hosts – not just your virtual machines.
In an interesting question (https://www.experts-exchange.com/questions/29008360/) here at Experts Exchange, a member asked how to split a single image into multiple images. The primary usage for this is to place many photographs on a flatbed scanner…

733 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question