Symantec End Point will not allow DHCP accross more than one vlan.
Posted on 2011-03-15
I recently purchased laptops with Windows 7. I created the image that we were going to use for the other laptops. Then I noticed an issue. When Symantec End Point Protection 11.0.5 & 11.0.6 is installed on Windows 7, in a Windows 2003 domain environment, I am unable to pick up an IP address from the DHCP server across the wireless connection.
When I plug into the network it works just fine, I am able to pick up the IP address. This of course is not trying to switch to another VLAN.
Let me explain the wireless dhcp settings. When a computer is turned on the computer should receive an IP address from the DHCP server for the Machine WLAN. This is when the laptop is at the log in screen. Once the user logs in, whom ever this may be, the dhcp server assigns an IP address based on your credentials in Active Directory. Either being a student, WLAN Student, techer, WLAN Teacher, Admin, WLAN Admin. The laptop will pick up the Machine VLAN IP address just fine. Laptop will not pick up the assigned VLAN once a user logs in.
Thanks for your help in advance