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IBM server fHardware failure

Posted on 2011-03-15
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Last Modified: 2012-05-11
I have an IBMx226 server that keeps rebooting randomly due to Hardware failure.  At first a fan did go out but i replaced it.  Now the server will not stay up for more then 24 hours. Any help on how to trouble shot or what troubleshooting tips I could do?
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Question by:Brandon Norris
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Expert Comment

by:Mdragga
ID: 35138348
A link to the Hardware Maintenance Manual and Troubleshooting Guide - IBM eServer xSeries 226 (Type 8488, 8648)

http://www-947.ibm.com/support/entry/portal/docdisplay?lndocid=MIGR-56141

What OS is it running? Is there anything in the event logs if it is Windows based?
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Author Comment

by:Brandon Norris
ID: 35138356
I have not seen anything in the event log.  It is running Server 2008 R2
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Expert Comment

by:waleeda
ID: 35138382
check the server logs what its telling, may be it's power supply issue.
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Expert Comment

by:Mdragga
ID: 35139440
When you say it "won't stay up" is it still rebooting fully? Or is the machine powering down and you have to go actually turn it back on?

If it is just turning itself off my first though would be a heat/thermal threshold issue. If it is fully rebooting on its own that would almost suggest some sort of power consistency issue.
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Author Comment

by:Brandon Norris
ID: 35140474
No it has a Blue Screen that say Hardware error contact you Vendor
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Expert Comment

by:Mdragga
ID: 35140686
Is there a specific code on the Blue Screen? A Stop 0X0XXXXXXXX or something similar? Any further text we can use to identify exactly what might be going on?

You could try Memtest 86 and Hard Drive tools and any number of hardware diagnostics off bootable CDs and that may help you further narrow it down.
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Author Comment

by:Brandon Norris
ID: 35140971
All it says is
**Hardware Malfuction**
Call your hardware vender for support
**the system has halted**
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Expert Comment

by:waleeda
ID: 35140992
it can be memory issue...
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Accepted Solution

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Mdragga earned 500 total points
ID: 35141599
Since you very recently had the case apart to replace a fan double check that everything has been replaced properly. This may be the behavior of a chassis intrusion switch not being pushed all the way or something similar. If everything checks out I would start with Memtest.

http://www.memtest86.com/

Download the image and burn it to a CD. Boot off the CD and let it run overnight if possible. Good memory should return 0 errors. This is an excellent way to determine if you're having a RAM issue.

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Author Comment

by:Brandon Norris
ID: 35141656
I just got done running a test with Memtest-86 v3.5a  and everything passed
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