blawrence44
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Toshiba A105 Laptop recovery unable to complete
I performed a system recovery using the provided recovery discs. Everything seems fine until the final reboot, where you use windows for the first time and the screen blacks out immediately after the black screenw the windows logo. I can hear the light music in the background and I presumably am at the final stages of settinng up Windows that asked me to accept the EULA, setup users, turn on automatic updates, etc, but the I cannot see anything. During the previous two automatic reboots, I can see my desktop, but on the final reboot it blacks out. There is some backlighting as well. This is an XP install. Any help would be wonderful.
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Oh, and the external monitor didn't work either.
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Sorry, lots of good responses. I wiped everything out so it is a clean install.
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laptop is an older laptop, like from 2007 so not under warranty. It has never had any hardware upgrades to my knowledge. a friend purchased laptop from another friend. I guess I'll call Toshiba, but, I agree it is probably a dead end. We just may be out of luck this time. Anyone have any idea what screens come up that I can't see and what keys to press to get past them? At least with that I could possibly boot in safe mode and troubleshoot more effectively. Maybe someone from Toshiba could do that for me?
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Thanks everyone. I think I'll just tell her to consider a new XP or Vista Disc and go from there.
You can order recovery media from here...
https://www.csd.toshiba.com/cgi-bin/tais/support/jsp/serviceUnitVerification.jsp?orderType=SFF
https://www.csd.toshiba.com/cgi-bin/tais/support/jsp/serviceUnitVerification.jsp?orderType=SFF
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