This is an odd problem that happens to some and not all of my users.
We're using Exchange 2007 with Outlook 2007 clients. Some of the clients use laptops that are not part of the domain in which Exchange is installed though some are. Everyone is set up using RPC over HTTPS. On some of my clients, there is no problem with the GAL. If I go to the properties of the GAL using Outlook 2007, the name of the Exchange server comes up. On clients like that, changes to the GAL are updated and available to those clients. On some clients that do not have the updated GAL, the GAL points to a local folder which is the same location as their OST file. If I disable cached mode and reopen Outlook, the GAL is updated but the properties point to the Active Directory server, not the Exchange server, even though the GAL is actually updated on the client's side. If I re-enabled cached mode, the GAL properties as shown on the client will go back to the local folder, and the updates to the GAL will not display.
What the? Anyone have any suggestions?