• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 479
  • Last Modified:

Bulk Contact Removal in CRM 3.0

We just finished a mass mailing that used our CRM Database for contacts. we sent out 3355 messages.

770 of those addresses were "User does not exist" hard bounces and I would like to purge my database of those records.

Does anyone know of a bulk delete tool that would do the trick?

thanks,

Ken
0
kwcraft
Asked:
kwcraft
1 Solution
 
Feridun KadirPrincipal ConsultantCommented:
CRM 3.0 and 4.0 do not have bulk delete available in the user interface. CRM 2011 does have this.

But you can do bulk delete by writing a program that calls the appropriate web services in the CRM platform. The CRM SDK describes how to do this. But since you have 770 records it might be quicker to use Advanced Find to identify them, change your user option to show 250 rows per page, select all the records on a page, click delete and repeat until they are all gone.
0
 
kwcraftAuthor Commented:
Thanks, I ended up using Advanced Find and weeding out the bad contacts. Everything is good now.
0

Featured Post

What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now