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Machine Stalls / Crashes

Posted on 2011-03-15
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Last Modified: 2012-05-11
Please find EVENT LOGS as below and memory dumps attached.

Event Type:      Error
Event Source:      System Error
Event Category:      (102)
Event ID:      1003
Date:            3/11/2011
Time:            1:53:03 PM
User:            N/A
Computer:      ABC
Description:
Error code 000000ea, parameter1 879a6020, parameter2 8aa05ed8, parameter3 88d6c210, parameter4 00000001.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 53 79 73 74 65 6d 20 45   System E
0008: 72 72 6f 72 20 20 45 72   rror  Er
0010: 72 6f 72 20 63 6f 64 65   ror code
0018: 20 30 30 30 30 30 30 65    000000e
0020: 61 20 20 50 61 72 61 6d   a  Param
0028: 65 74 65 72 73 20 38 37   eters 87
0030: 39 61 36 30 32 30 2c 20   9a6020,
0038: 38 61 61 30 35 65 64 38   8aa05ed8
0040: 2c 20 38 38 64 36 63 32   , 88d6c2
0048: 31 30 2c 20 30 30 30 30   10, 0000
0050: 30 30 30 31               0001    


Event Type:      Error
Event Source:      System Error
Event Category:      (102)
Event ID:      1003
Date:            3/10/2011
Time:            4:38:56 PM
User:            N/A
Computer:      ABC
Description:
Error code 000000ea, parameter1 87bb8da8, parameter2 88bbba68, parameter3 88e96190, parameter4 00000001.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 53 79 73 74 65 6d 20 45   System E
0008: 72 72 6f 72 20 20 45 72   rror  Er
0010: 72 6f 72 20 63 6f 64 65   ror code
0018: 20 30 30 30 30 30 30 65    000000e
0020: 61 20 20 50 61 72 61 6d   a  Param
0028: 65 74 65 72 73 20 38 37   eters 87
0030: 62 62 38 64 61 38 2c 20   bb8da8,
0038: 38 38 62 62 62 61 36 38   88bbba68
0040: 2c 20 38 38 65 39 36 31   , 88e961
0048: 39 30 2c 20 30 30 30 30   90, 0000
0050: 30 30 30 31               0001    

Event Type:      Error
Event Source:      System Error
Event Category:      (102)
Event ID:      1003
Date:            3/4/2011
Time:            10:31:13 AM
User:            N/A
Computer:      ABC
Description:
Error code 000000ea, parameter1 87b7e818, parameter2 87aa88e0, parameter3 8799a900, parameter4 00000001.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 53 79 73 74 65 6d 20 45   System E
0008: 72 72 6f 72 20 20 45 72   rror  Er
0010: 72 6f 72 20 63 6f 64 65   ror code
0018: 20 30 30 30 30 30 30 65    000000e
0020: 61 20 20 50 61 72 61 6d   a  Param
0028: 65 74 65 72 73 20 38 37   eters 87
0030: 62 37 65 38 31 38 2c 20   b7e818,
0038: 38 37 61 61 38 38 65 30   87aa88e0
0040: 2c 20 38 37 39 39 61 39   , 8799a9
0048: 30 30 2c 20 30 30 30 30   00, 0000
0050: 30 30 30 31               0001    

Event Type:      Error
Event Source:      System Error
Event Category:      (102)
Event ID:      1003
Date:            2/21/2011
Time:            11:35:45 AM
User:            N/A
Computer:      ABC
Description:
Error code 000000ea, parameter1 88a167c8, parameter2 88f35f60, parameter3 88e2eb60, parameter4 00000001.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 53 79 73 74 65 6d 20 45   System E
0008: 72 72 6f 72 20 20 45 72   rror  Er
0010: 72 6f 72 20 63 6f 64 65   ror code
0018: 20 30 30 30 30 30 30 65    000000e
0020: 61 20 20 50 61 72 61 6d   a  Param
0028: 65 74 65 72 73 20 38 38   eters 88
0030: 61 31 36 37 63 38 2c 20   a167c8,
0038: 38 38 66 33 35 66 36 30   88f35f60
0040: 2c 20 38 38 65 32 65 62   , 88e2eb
0048: 36 30 2c 20 30 30 30 30   60, 0000
0050: 30 30 30 31               0001    
           
Mini030411-01.dmp
Mini031011-01.dmp
Mini031111-01.dmp
0
Comment
Question by:techguy111
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3 Comments
 
LVL 4

Accepted Solution

by:
vnicolae earned 500 total points
ID: 35141255
Stop 000000ea indicates a problem with a device driver.

By analysing the dump files you sent, I get this:

--------------------
This was probably caused by the following module: igxpdv32.sys (igxpdv32+0x112B4)
Bugcheck code: 0xEA (0xFFFFFFFF87B7E818, 0xFFFFFFFF87AA88E0, 0xFFFFFFFF8799A900, 0x1)
Error: THREAD_STUCK_IN_DEVICE_DRIVER
Bug check description: This indicates that a thread in a device driver is endlessly spinning.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: igxpdv32.sys .
Google query: igxpdv32.sys THREAD_STUCK_IN_DEVICE_DRIVER
--------------------

I would upgrade the Intel Graphics driver in your PC.

Good luck!

0
 

Author Comment

by:techguy111
ID: 35153533
Thanks. Will update the driver.

Does hardware acceleration has anything to do with this error ?
0
 

Author Closing Comment

by:techguy111
ID: 35173346
Thanks
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