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Samsung smartphone calendar not syncing

I have a user with a smartphone that won’t sync. It’s a Samsung Facinate Sch 1500 running Android 2.1. The Auto-sync button was selected and the company email configuration settings are correct and it accepts all certificates. It was syncing consistently but now it will not sync automatically anymore after testing the calendar with updated entries.

Heeeeeeeeeeeeelp!
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jpg526
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how about "background data" options?
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ASKER

I'll check, thanks. The user has not been as available as before so this one may take a while.
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ASKER

Thanks jpg526 for your attempt to help.