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BMDS Errors on Blackberry Server

Posted on 2011-03-15
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Last Modified: 2012-05-11
I have Blackberry Enterprise Server v4.1.4 (actually it is the free Professional Server), installed on my SBS 2003.
I started getting masive amounts of BMDS errors in the application event log.  Searching the issue, it seems that the current version of java on my computer (v. 1.6.0_24) is not being referenced in the relavent registry key.  Here is the blog post that seems to be the fix:
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BlackBerry MDS was failing because the Java Runtime Environment had changed on that server. I installed the latest version (6.0) and had to modify one of the registry keys.

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\BlackBerry MDS Connection Service ImagePath (REG_SZ).

Its hard to see the difference below so here is the summary of it: I replaced "...\Program Files\Java\jre1.5.0_07\..." with "...\Program Files\Java\jre1.6.0_01\...".
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My Reg Key refers to  "C: Program FIles\...Java\jre1.5.0_11\..."

There are two Java folders in the C:\Program Files folder:
"Program Files\...Java\jre1.5.0_11\..." : - This has a lib folder in it:
"Program Files\...Java\jre6\..." - This has a bin and the lib folder in it

I changed the registry entry from "...Java\jre1.5.0_11\.." to  "...Java\jre6\..."

I restarted the computer, and my Blackberry was no longer connected and receiving emails.  I changed it back to the original test and the Blackberry was connected, but the BMDS errors were occurring again.

There is a folder in my Documants and Setings folder:
"C: Documents and Settings\Administrator\Applicatino \Data\Sun\Java\jre1.6.0_24"  But this folder only contains a jpeg file.

What is the best way to resolve this?
 - Can I rename the jre6 folder to jre1.6.0_24?
- Can I uninstall Java 6 and reinstall Java 5.1.0_11 (if so, where do I get the download?)

Thanks!
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Question by:beyondt
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connectex earned 350 total points
ID: 35144682
I experience is that you can uninstall all of the old Java versions. Install the latest Java version and make sure you change the service to use the corrrect Java path.
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by:beyondt
ID: 35151133
I will try your solution. Since this is a production server, it may take a while before I respond with the results.  It sounds like regardess of where the Java app is installed (e.g. the DOcs and Settings folder), I need to modify the reg key with that path.  Correct?
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Expert Comment

by:connectex
ID: 35151155
Yes, they have "hard coded" it into the service registry section. So it must be changed or the service will fail to start.
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