Solved

BMDS Errors on Blackberry Server

Posted on 2011-03-15
3
942 Views
Last Modified: 2012-05-11
I have Blackberry Enterprise Server v4.1.4 (actually it is the free Professional Server), installed on my SBS 2003.
I started getting masive amounts of BMDS errors in the application event log.  Searching the issue, it seems that the current version of java on my computer (v. 1.6.0_24) is not being referenced in the relavent registry key.  Here is the blog post that seems to be the fix:
----------------
BlackBerry MDS was failing because the Java Runtime Environment had changed on that server. I installed the latest version (6.0) and had to modify one of the registry keys.

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\BlackBerry MDS Connection Service ImagePath (REG_SZ).

Its hard to see the difference below so here is the summary of it: I replaced "...\Program Files\Java\jre1.5.0_07\..." with "...\Program Files\Java\jre1.6.0_01\...".
---------------
My Reg Key refers to  "C: Program FIles\...Java\jre1.5.0_11\..."

There are two Java folders in the C:\Program Files folder:
"Program Files\...Java\jre1.5.0_11\..." : - This has a lib folder in it:
"Program Files\...Java\jre6\..." - This has a bin and the lib folder in it

I changed the registry entry from "...Java\jre1.5.0_11\.." to  "...Java\jre6\..."

I restarted the computer, and my Blackberry was no longer connected and receiving emails.  I changed it back to the original test and the Blackberry was connected, but the BMDS errors were occurring again.

There is a folder in my Documants and Setings folder:
"C: Documents and Settings\Administrator\Applicatino \Data\Sun\Java\jre1.6.0_24"  But this folder only contains a jpeg file.

What is the best way to resolve this?
 - Can I rename the jre6 folder to jre1.6.0_24?
- Can I uninstall Java 6 and reinstall Java 5.1.0_11 (if so, where do I get the download?)

Thanks!
0
Comment
Question by:beyondt
  • 2
3 Comments
 
LVL 13

Accepted Solution

by:
connectex earned 350 total points
ID: 35144682
I experience is that you can uninstall all of the old Java versions. Install the latest Java version and make sure you change the service to use the corrrect Java path.
0
 

Author Comment

by:beyondt
ID: 35151133
I will try your solution. Since this is a production server, it may take a while before I respond with the results.  It sounds like regardess of where the Java app is installed (e.g. the DOcs and Settings folder), I need to modify the reg key with that path.  Correct?
0
 
LVL 13

Expert Comment

by:connectex
ID: 35151155
Yes, they have "hard coded" it into the service registry section. So it must be changed or the service will fail to start.
0

Featured Post

How to run any project with ease

Manage projects of all sizes how you want. Great for personal to-do lists, project milestones, team priorities and launch plans.
- Combine task lists, docs, spreadsheets, and chat in one
- View and edit from mobile/offline
- Cut down on emails

Join & Write a Comment

I’m often asked about newer and larger USB drives connected to SBS2008 and 2011 failing Windows Server Backup vs the older USB drives not failing. As disk space continues to grow and drive technology change SBS2008 and some SBS2011 end up with the f…
Basic understanding on "OO- Object Orientation" is needed for designing a logical solution to solve a problem. Basic OOAD is a prerequisite for a coder to ensure that they follow the basic design of OO. This would help developers to understand the b…
This theoretical tutorial explains exceptions, reasons for exceptions, different categories of exception and exception hierarchy.
Viewers will learn how to properly install Eclipse with the necessary JDK, and will take a look at an introductory Java program. Download Eclipse installation zip file: Extract files from zip file: Download and install JDK 8: Open Eclipse and …

746 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

13 Experts available now in Live!

Get 1:1 Help Now