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SharePoint 2010 User Profile service is exporting empty values to Active Directory

Posted on 2011-03-15
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Last Modified: 2012-08-13
Hi,

I have configured User Profile Service and it worked fine and imported all the user profiles.

Then I changed work phone and office fields to be exported to Active directory. These fields had data in Active directory as well as in SharePoint. I then ran full synchronization and after it was complete, phone and office fields in active directory were empty for all users.
 I have tried many things, in Forefront Service Manager, it shows that it writes back these two fields but they don't appear in Active Directory.
To be precise I have mapped "work phone" to "telephonenumber" and "office" to "physicaldeliveryofficename".
Any help would be appreciated.
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Question by:ahannah
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Expert Comment

by:sharepointguru14
ID: 35158939
To be clear....You have a work phone number populated in SharePoint currently. and the sync leaves blank values in AD?

Can you send a screen shot of your settings for the work telephone settings?
Also to write back to AD there is additional configuration steps above and beyond just switching the sharepoint user profile to export. Did you do them? If you need those steps let me know and I'll post.
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Accepted Solution

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ahannah earned 0 total points
ID: 35323306
This is all resolved,

Thanks
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Author Closing Comment

by:ahannah
ID: 35360791
We have fixed the problem after Updates
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