How do I keep my Outlook from crashing

Posted on 2011-03-15
Medium Priority
Last Modified: 2012-05-11
My Outlook keeps crashing when I open an email with pictures. I am working on a 32 bit Windows 07 OS..Please help.
Question by:Yves Mellet
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2

Accepted Solution

KPAYNE123 earned 1500 total points
ID: 35142441
There is a ton of people having the same issue as you. Microsoft needs to fix this. Make sure both Outlook and Windows have all patches and service packs loaded!

Expert Comment

ID: 35165251

You may try one of the multiple switches available for Outlook 2010 startup in order to try debugging the problem. By experience, outlook crashes are mostly related to 3rd party components but it can also be a "simple" bug.

Try the /safe switch as a start.


Author Comment

by:Yves Mellet
ID: 35319162
KPAYNE123 The comment was somewhat helpful but all my patches were up to date.
zivko Sorry, but none of the switches worked. But I will take KPAYNE123 I will take your word thanks for the advise. I will give you some points for it.

Expert Comment

ID: 35319342
Sorry I didn't have better advise on this one. I do believe that this is something that Microsoft is going to have to fix and that we should all beat them up until they do - like that is possible!

Author Closing Comment

by:Yves Mellet
ID: 35861398
He said it could not be done. It is a microsoft bug

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article describes how to import an Outlook PST file to Office 365 using a third party product to avoid Microsoft's Azure command line tool, saving you time.
In this article I discuss my selections of the Top Four free Outlook OST File Viewers available. Open, view and read even damaged OST files by using these tools. They all provide a clear preview of all data such as emails, notes, tasks, calendars, e…
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…

719 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question