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How does Release management should interface with change management. at what all points and stages should the release management contact change management ?

How does Release management should interface with change management. at what all points and stages should the release management contact change management ? so that the releases happening in the environment are inline with ITIL process.
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srinivas_va
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srinivas_va
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gleb_lCommented:
Release Management engages Change Management (and Configuration Management) to implement new Releases into operational environment. Apart from that Release is concerned with release planning, design/bulding, testing/acceptance criteria, training, communication to mention a few.
In other words, Release Management "contacts" Change Management as a means of implementing a Release or Release Unit into operational environment.
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shaffeiCommented:
In simple words, the Release is a collection of multiple changes that will be introduced to the production environment in the form of a package.

So the Change Management over archs the Release Management activities.

The Release Planning activity can be part of the CAB agenda.
Change Management can be involved in all the activities mentioned in the V-Model of ITIL, or
Change Management can be involved in the main activities (Build, Test, Deploy).
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srinivas_vaAuthor Commented:
thank you
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