Change pre-popula¿tion settings for user

Hi

Running BES 4.1.7

A user had a problem with his device and needs to be reactivated. Only problem is, he wants all his emails going back about 7 days (hundreds of emails - prob about 600).

Is there anyway we can faciliate this for him?
tomd1976Asked:
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Acosta Technology ServicesCommented:
When you reactivate, set it to save email for 1 week.  That will load a weeks worth of previous e-mails onto the phone as well as current calendar and contacts.
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tomd1976Author Commented:
Can you confirm how to do this?
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