• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 238
  • Last Modified:

Change pre-popula¿tion settings for user

Hi

Running BES 4.1.7

A user had a problem with his device and needs to be reactivated. Only problem is, he wants all his emails going back about 7 days (hundreds of emails - prob about 600).

Is there anyway we can faciliate this for him?
0
tomd1976
Asked:
tomd1976
1 Solution
 
Acosta Technology ServicesCommented:
When you reactivate, set it to save email for 1 week.  That will load a weeks worth of previous e-mails onto the phone as well as current calendar and contacts.
0
 
tomd1976Author Commented:
Can you confirm how to do this?
0

Featured Post

[Webinar] Kill tickets & tabs using PowerShell

Are you tired of cycling through the same browser tabs everyday to close the same repetitive tickets? In this webinar JumpCloud will show how you can leverage RESTful APIs to build your own PowerShell modules to kill tickets & tabs using the PowerShell command Invoke-RestMethod.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now