Spiceworks has install a Desktop SSL Certificate and is showing on our 404 Error page
Spiceworks all of a sudden has started showing on all our 404 pages for some reason. Additionally, it or someone within the office has installed a certificate that is causing web-wide certificate revocation errors. Image of 404 page is attached. Contrary to what it says we have CSS scripts, etc enabled. Everything is factory default on the settings for IE8.
IE 8
Win 7 Pro
Workgroup
SW---404.GIF
IE 8
Win 7 Pro
Workgroup
SW---404.GIF
remixedcat
is protected mode on in IE8?
Check date, time and timezone. Boot the computer in safe mode with networking and check.
Ded9
Ded9
ded9 I don't see how safe mode would impact that. sorry.
I still think they should check these settings:
E-SS-0872698967.jpg
E-SS-087228967.jpg
E-SS-087224767.jpg
I still think they should check these settings:
E-SS-0872698967.jpg
E-SS-087228967.jpg
E-SS-087224767.jpg
ASKER
@ALL: the only common denominator is that Spiceworks is setup on the two computers having this issue. The other computers that Spiceworks were not installed on don't have any issue. I thoroughly compared the IE config with other PCs not running Spiceworks – can’t find different settings, except a certificate under Personal section within Content >> Certificates. They are self-sign for encryption purposes?.
@remixedcat: Hi. Protected mode on in IE8 is ON. I have uninstalled/re-installed IE8, have reset IE, and have reverted back to default on all settings. Your last image was different than mine. By default (i presume) both Download unsigned ActiveX controls; and Initialize & script ActiveX controls not marked as safe for scripting = Disable. I set them to Prompt and Enable accordingly. Restarted IE – no change.
@ded9: Hello, i have checked time - no issues and went ahead and re-sync'd time. No change.
@remixedcat: Hi. Protected mode on in IE8 is ON. I have uninstalled/re-installed IE8, have reset IE, and have reverted back to default on all settings. Your last image was different than mine. By default (i presume) both Download unsigned ActiveX controls; and Initialize & script ActiveX controls not marked as safe for scripting = Disable. I set them to Prompt and Enable accordingly. Restarted IE – no change.
@ded9: Hello, i have checked time - no issues and went ahead and re-sync'd time. No change.
Did you check in safe mode with networking.
Ded9
Ded9
ASKER
@ded9: not yet. I will do that now. Thanks for the reminder!
Also can try this step.
To clear the certificate error go to Tools --> Internet Options from the menu of IE 8.
Click on the Advanced tab and scroll down to the security section.
Clear the boxes for: "Check for publisher's certificate revocation" and "Check for server certificate revocation".
Click Apply and Ok.
Restart internet explorer and browse the website
Ref
http://www.ehow.com/how_5359047_fix-internet-explorer-certificate-error.html
Ded9
To clear the certificate error go to Tools --> Internet Options from the menu of IE 8.
Click on the Advanced tab and scroll down to the security section.
Clear the boxes for: "Check for publisher's certificate revocation" and "Check for server certificate revocation".
Click Apply and Ok.
Restart internet explorer and browse the website
Ref
http://www.ehow.com/how_5359047_fix-internet-explorer-certificate-error.html
Ded9
ASKER
@ded9: Clear the boxes - no change. In Safe Mode (which i am still in) i noticed a few things:
I already checked addons - there are no abnormals or spiceworks
Window Time was not running (Manual/Stopped) - not sure if this is normal in Safe Mode;
None of the issue occur in safe mode w/networking - no wierd 404 pages and no issues with SSL sites or certificate warnings.
I already checked addons - there are no abnormals or spiceworks
ASKER
BTW: date, time & time zone are all correct.
ASKER
im thinking spiceworks running as a service may play into this since its disabled in safe mode too.
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ASKER
@ALL: i was correct, i disabled spiceworks service and everything works properly now.
But i obviously need spiceworks running...so not sure what to do now.
But i obviously need spiceworks running...so not sure what to do now.
contact them for help. let them know of this problem so they know of it.
ASKER
i already did :)
great!
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ASKER
im splitting the points even though i fiugred out the final solution, remixedcat helped me pinpoint the service and ded9 took me down that path with his safe mode guidence.
Many thanks to you both!
Many thanks to you both!
ASKER
I found the final solution. Changing the ports from 80/443 to 9675/9676 (http/https) removed the service from taking over the internet functions but still allows access to spiceworks.