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SBS2003 user unable to access contents of their My Documents folder

Posted on 2011-03-15
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A SBS2003 user reports that they are unable to access contents of their "My Documents" folder from their computer.  If they sign on to their account on another computer, they have access.  What might cause this, and how to remedy?
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Question by:AE_JB
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Acosta Technology Services earned 2000 total points
ID: 35143744
Is My Documents redirected anywhere?  Check the location tab under properties to verify.

What error are they receiving?
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Author Comment

by:AE_JB
ID: 35147432
They got married and changed their name in AD.  My documents is still pointing to their old name.
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Author Comment

by:AE_JB
ID: 35147907
I changed the path in Reconfigure My Documents Redirection, in Manage Users.  Documents now redirect to the network folder for their new name, but the computer still points to her old network folder even after restarting the PC.
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Author Closing Comment

by:AE_JB
ID: 35162421
It may be a machine group policy setting, or not.  I copied their files back into their old redirected folder and enabled permissions for their new account.
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