• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 2524
  • Last Modified:

deleting device pool in call manager 7

Hi there,
I'm trying to delete a device pool that has no dependency records but it gives the following message "Delete Failed. The pkid column in the devicepool table in the database is being referenced from another table. Please check the dependency records, remove the reference , and then try the delete again"

When I click on view dependency records, it shows 0. i.e. Nothing associated. If I just click on the device pool from Find --> Search, then it shows (2 members ***). From a bit of googling, it says that device default may have some kind of default relationship with every device pool but I can't find that in device faults. All it has got is firmware information on different TFTP images, etc. I've also changed every possible parameter to "None" in the DP config but still problem remains. Can you please suggest ? If anybody had similar problem before !

thansk for ur help !
1 Solution
i found this for 6.x and it might apply

First go into Enterprise Parameters under the System menu, and enable 'Dependency Records'.


Then go back to the device pool, and on the 'related links' drop down do a dependency search. This will list all the things that reference that device pool; once they are all put in a different DP or deleted, you can delete the device pool.

from https://supportforums.cisco.com/message/3135074#3135074

hope this helps,

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Get your problem seen by more experts

Be seen. Boost your question’s priority for more expert views and faster solutions

Tackle projects and never again get stuck behind a technical roadblock.
Join Now