deleting device pool in call manager 7

Posted on 2011-03-15
Last Modified: 2012-05-11
Hi there,
I'm trying to delete a device pool that has no dependency records but it gives the following message "Delete Failed. The pkid column in the devicepool table in the database is being referenced from another table. Please check the dependency records, remove the reference , and then try the delete again"

When I click on view dependency records, it shows 0. i.e. Nothing associated. If I just click on the device pool from Find --> Search, then it shows (2 members ***). From a bit of googling, it says that device default may have some kind of default relationship with every device pool but I can't find that in device faults. All it has got is firmware information on different TFTP images, etc. I've also changed every possible parameter to "None" in the DP config but still problem remains. Can you please suggest ? If anybody had similar problem before !

thansk for ur help !
Question by:nabeel92
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1 Comment
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Accepted Solution

decoleur earned 500 total points
ID: 35184820
i found this for 6.x and it might apply

First go into Enterprise Parameters under the System menu, and enable 'Dependency Records'.


Then go back to the device pool, and on the 'related links' drop down do a dependency search. This will list all the things that reference that device pool; once they are all put in a different DP or deleted, you can delete the device pool.


hope this helps,


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