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windows and exchanges services won't start

Posted on 2011-03-15
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Last Modified: 2012-05-11
I have exchange 2003 running on win server 2003.  
the server stopped responding and everytime i reboot the server I get an error message
"At least one service or driver failed during system startup. Use Event Viewer to examine the event log for details."

I click OK and when I get to the console i try to start the services manually. but none of the exchange services will start.

the DNS service will not start and when I try to ping a computer I get "Destination Host Unreachable"
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Question by:winperez
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10 Comments
 
LVL 35

Expert Comment

by:Seth Simmons
ID: 35144432
not enough information...

please post even log entries showing the error messages as to why dns and exchange services won't start
0
 
LVL 7

Expert Comment

by:enzogoy
ID: 35144605
Are those services Start Up type set up as Automatic instead of Manual?
0
 
LVL 35

Expert Comment

by:Seth Simmons
ID: 35144714
if it wasn't automatic, it wouldn't be saying at startup that it failed
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LVL 3

Expert Comment

by:fireline1082
ID: 35144786
Can you please go to event viewer and post both Application and System logs.

Application logs should give you some hints about the root cause

Check also the network connectivity of your exchange server. try to do the ping by IP addresses and by hostnames.

try to ping for example your default gateway and also ping any new IP address from different subnets; once confirmed working

then try to ping hostnames like your Active directory server or any other machine

if you are not able to ping then you have to solve th network connectivity issue before proceeding to troubleshoot Application or System logs

Please test and revert back with Application and system logs (errors or warnings only)
0
 
LVL 14

Expert Comment

by:Ehab Salem
ID: 35145048
Is your network card wroking and connected to the network? Do you have manual routing rules in the servers? check routing.
0
 

Author Comment

by:winperez
ID: 35145147
all services startup type are automatic.


I checked both network cards and they are both working. Just the service doesn"t start up.

I have static tcp/ip settings and some manual route to get to a remote office.


I will post the event  logs when I get back to the office
0
 

Author Comment

by:winperez
ID: 35145386
what if I get a similar server box and just move the hard drives there? will this work?
0
 
LVL 8

Expert Comment

by:dosdet2
ID: 35148738
It seems like something is wrong with your network connection.  Can you ping anything outside the server?
Check network cards/ drivers (as stated earlier), Cables, Switch,etc.

If you CAN ping outside the server, please disregard.
0
 

Accepted Solution

by:
winperez earned 0 total points
ID: 35165948
problem was fixed by simply doing the following

Open command prompt and type this:  NETSH WINSOCK RESET CATALOG
0
 

Author Closing Comment

by:winperez
ID: 35196655
problem was fixed by simply doing the following

Open command prompt and type this:  NETSH WINSOCK RESET CATALOG
0

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