Solved

windows and exchanges services won't start

Posted on 2011-03-15
10
321 Views
Last Modified: 2012-05-11
I have exchange 2003 running on win server 2003.  
the server stopped responding and everytime i reboot the server I get an error message
"At least one service or driver failed during system startup. Use Event Viewer to examine the event log for details."

I click OK and when I get to the console i try to start the services manually. but none of the exchange services will start.

the DNS service will not start and when I try to ping a computer I get "Destination Host Unreachable"
0
Comment
Question by:winperez
10 Comments
 
LVL 34

Expert Comment

by:Seth Simmons
ID: 35144432
not enough information...

please post even log entries showing the error messages as to why dns and exchange services won't start
0
 
LVL 7

Expert Comment

by:enzogoy
ID: 35144605
Are those services Start Up type set up as Automatic instead of Manual?
0
 
LVL 34

Expert Comment

by:Seth Simmons
ID: 35144714
if it wasn't automatic, it wouldn't be saying at startup that it failed
0
 
LVL 3

Expert Comment

by:fireline1082
ID: 35144786
Can you please go to event viewer and post both Application and System logs.

Application logs should give you some hints about the root cause

Check also the network connectivity of your exchange server. try to do the ping by IP addresses and by hostnames.

try to ping for example your default gateway and also ping any new IP address from different subnets; once confirmed working

then try to ping hostnames like your Active directory server or any other machine

if you are not able to ping then you have to solve th network connectivity issue before proceeding to troubleshoot Application or System logs

Please test and revert back with Application and system logs (errors or warnings only)
0
 
LVL 14

Expert Comment

by:Ehab Salem
ID: 35145048
Is your network card wroking and connected to the network? Do you have manual routing rules in the servers? check routing.
0
How to run any project with ease

Manage projects of all sizes how you want. Great for personal to-do lists, project milestones, team priorities and launch plans.
- Combine task lists, docs, spreadsheets, and chat in one
- View and edit from mobile/offline
- Cut down on emails

 

Author Comment

by:winperez
ID: 35145147
all services startup type are automatic.


I checked both network cards and they are both working. Just the service doesn"t start up.

I have static tcp/ip settings and some manual route to get to a remote office.


I will post the event  logs when I get back to the office
0
 

Author Comment

by:winperez
ID: 35145386
what if I get a similar server box and just move the hard drives there? will this work?
0
 
LVL 8

Expert Comment

by:dosdet2
ID: 35148738
It seems like something is wrong with your network connection.  Can you ping anything outside the server?
Check network cards/ drivers (as stated earlier), Cables, Switch,etc.

If you CAN ping outside the server, please disregard.
0
 

Accepted Solution

by:
winperez earned 0 total points
ID: 35165948
problem was fixed by simply doing the following

Open command prompt and type this:  NETSH WINSOCK RESET CATALOG
0
 

Author Closing Comment

by:winperez
ID: 35196655
problem was fixed by simply doing the following

Open command prompt and type this:  NETSH WINSOCK RESET CATALOG
0

Featured Post

Highfive + Dolby Voice = No More Audio Complaints!

Poor audio quality is one of the top reasons people don’t use video conferencing. Get the crispest, clearest audio powered by Dolby Voice in every meeting. Highfive and Dolby Voice deliver the best video conferencing and audio experience for every meeting and every room.

Join & Write a Comment

Suggested Solutions

Local Continuous Replication is a cost effective and quick way of backing up Exchange server data. The following article describes the steps required to configure Local Continuous Replication. Also, the article tells you how to restore from a backup…
Marketers need statistics and metrics like everybody else needs oxygen. In this article we explain how to enable marketing campaign statistics for Microsoft Exchange mail.
In this video we show how to create a Contact in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Contact ta…
The video tutorial explains the basics of the Exchange server Database Availability groups. The components of this video include: 1. Automatic Failover 2. Failover Clustering 3. Active Manager

758 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

18 Experts available now in Live!

Get 1:1 Help Now