windows and exchanges services won't start
I have exchange 2003 running on win server 2003.
the server stopped responding and everytime i reboot the server I get an error message
"At least one service or driver failed during system startup. Use Event Viewer to examine the event log for details."
I click OK and when I get to the console i try to start the services manually. but none of the exchange services will start.
the DNS service will not start and when I try to ping a computer I get "Destination Host Unreachable"
the server stopped responding and everytime i reboot the server I get an error message
"At least one service or driver failed during system startup. Use Event Viewer to examine the event log for details."
I click OK and when I get to the console i try to start the services manually. but none of the exchange services will start.
the DNS service will not start and when I try to ping a computer I get "Destination Host Unreachable"
Are those services Start Up type set up as Automatic instead of Manual?
if it wasn't automatic, it wouldn't be saying at startup that it failed
Can you please go to event viewer and post both Application and System logs.
Application logs should give you some hints about the root cause
Check also the network connectivity of your exchange server. try to do the ping by IP addresses and by hostnames.
try to ping for example your default gateway and also ping any new IP address from different subnets; once confirmed working
then try to ping hostnames like your Active directory server or any other machine
if you are not able to ping then you have to solve th network connectivity issue before proceeding to troubleshoot Application or System logs
Please test and revert back with Application and system logs (errors or warnings only)
Application logs should give you some hints about the root cause
Check also the network connectivity of your exchange server. try to do the ping by IP addresses and by hostnames.
try to ping for example your default gateway and also ping any new IP address from different subnets; once confirmed working
then try to ping hostnames like your Active directory server or any other machine
if you are not able to ping then you have to solve th network connectivity issue before proceeding to troubleshoot Application or System logs
Please test and revert back with Application and system logs (errors or warnings only)
Is your network card wroking and connected to the network? Do you have manual routing rules in the servers? check routing.
ASKER
all services startup type are automatic.
I checked both network cards and they are both working. Just the service doesn"t start up.
I have static tcp/ip settings and some manual route to get to a remote office.
I will post the event logs when I get back to the office
I checked both network cards and they are both working. Just the service doesn"t start up.
I have static tcp/ip settings and some manual route to get to a remote office.
I will post the event logs when I get back to the office
ASKER
what if I get a similar server box and just move the hard drives there? will this work?
It seems like something is wrong with your network connection. Can you ping anything outside the server?
Check network cards/ drivers (as stated earlier), Cables, Switch,etc.
If you CAN ping outside the server, please disregard.
Check network cards/ drivers (as stated earlier), Cables, Switch,etc.
If you CAN ping outside the server, please disregard.
ASKER CERTIFIED SOLUTION
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ASKER
problem was fixed by simply doing the following
Open command prompt and type this: NETSH WINSOCK RESET CATALOG
Open command prompt and type this: NETSH WINSOCK RESET CATALOG
please post even log entries showing the error messages as to why dns and exchange services won't start