Black screen but the mouse still moving in windows 2008 standard edition

Our 2008 file server started to act weird as users were unable to connect to shares.  I tried to restart the lanmanserver service, but it didn't stop in the first place, and kept on reporting "stopping" as its status.  I Restarted the server in hope that this problem would be solved. All what I got is a black screen but the mouse cursor can be moved. This also apply if I run windows in safe mode
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hammam_diabAsked:
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hammam_diabConnect With a Mentor Author Commented:
I was so desperate, that I reinstalled the whole thing from scratch
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Muzafar MominCommented:
os is gone bad do the new installation
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hammam_diabAuthor Commented:
well, I am keeping this as a last resort
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fswilliamsCommented:
press ctrl + alt + esc. in task manager run "explorer.exe"

troubleshoot in windows eventvwr etc what the issue is or repair install with a cd/dvd
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hammam_diabAuthor Commented:
the task manager won't start at all.  Is there a way to view the events log offline, that is if I booted from a repair cd?
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fswilliamsCommented:
can you connect to eventvwr from a remote PC - or powershell youway on, get-eventlog -s servername etc to find out what is failing?

can you connect to services on pc remotely through computer manager and start server service, workstation service etc to see if this works?

can you stop any apps etc / services via this or taskkill -s servername to see if it will then respond?

Can you rdp on to the server remotely or is the error purely on the console?

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hammam_diabAuthor Commented:
no, it says RPC server not found
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hammam_diabAuthor Commented:
That was the last resort
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Muzafar MominCommented:
same what i had suggested  ID:35146896
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fswilliamsCommented:
as i said - repair from install media...

no need for rebuild?
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hammam_diabAuthor Commented:
fswilliams, you cannot repair, only new reinstallation
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